mrklean Posted April 9, 2009 Share Posted April 9, 2009 I have a guide series rod for panfish i think its a 5 foot ultra light 2 piece. I broke the tip off so i need just the top section of the rod, where can i find just that? I really like that rod, i bought another rod but i like how small and light weight it is, the tip was broken to far down to put a new one on so i was hoping i could find a new section. Any help would be great thanks Quote Link to comment Share on other sites More sharing options...
wayne123 Posted April 9, 2009 Share Posted April 9, 2009 I am not sure but I think if bring it to Gander Mountian they will replace it free of charge. Quote Link to comment Share on other sites More sharing options...
BuckKiller Posted April 9, 2009 Share Posted April 9, 2009 you should be able to bring it back the the store and get a new one... assuming you got it from gander Quote Link to comment Share on other sites More sharing options...
mrklean Posted April 9, 2009 Author Share Posted April 9, 2009 really, do i need proof that i bought it or anything? Besides it saying guide series. But me being dumb i already tossed the upper section. Quote Link to comment Share on other sites More sharing options...
crothmeier Posted April 9, 2009 Share Posted April 9, 2009 nope. it shoulda guide series on the rod. Gander is really good about this thats why i buy my rods from them. Quote Link to comment Share on other sites More sharing options...
TrophyEyes Posted April 9, 2009 Share Posted April 9, 2009 You really can bring anything back there. I had some Guide Series Rain Gear that started leaking after 3 years and they replaced them with a brand new pair. I didn't even have a receipt. Quote Link to comment Share on other sites More sharing options...
TMF89 Posted April 9, 2009 Share Posted April 9, 2009 We'll replace it, no questions asked. I think they're starting to have official one-three year warranties, but I've NEVER even heard of someone being turned away, as long as it was Guide Series. I've personally even had rods returned that were so old we had discontinued the model. In which case we'd give them the next best thing, which could've been up to $20 more. Quote Link to comment Share on other sites More sharing options...
TonkaBass Posted April 9, 2009 Share Posted April 9, 2009 Ganders customer service is untouchable in most cases... there selection, on the other hand, is not. Quote Link to comment Share on other sites More sharing options...
opsirc Posted April 10, 2009 Share Posted April 10, 2009 I am not sure but I think if bring it to Gander Mountian they will replace it free of charge. they will usally replace up to two years, if they do not carry that model any more they will give you credit for the price of the rod at its lowest price. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now ↓↓↓ or ask your question and then register. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.