Weber Customer Service

[RebelSS]

One of my grills is a going-to-be three year old Weber Spirit, and was cleaning it up today. There's a narrow "crossover"  burner "back tube" that runs between the burners with two little flame shields on top of it. Well, they just fell off. Called Weber, and gave them my Warranty reg# from when I bought it. Didn't figure that was covered..."yup, it sure is" said the nice lady. They're sending me a new one right out. That was one of the reasons I bought this Spirit, the great warranty. Good to know someone really does stand up with their warranty. Plus, a REAL english speaking midwest lady that told me some funnies, too! "There sure are a lot of stupid people out there today, noticed when I was driving in"....  I think I'm in love. 

Edited February 18, 2016 by RebelSS

[leechlake]

sometimes companies farm out their warranty service to people working at home.  Sounds like you got transferred to the neighbor lady who's working from home.  Finally got the love connection we've all been waiting for.

Congrats on the good service!  We always knew you were in love and you finally said it.  

Edited February 18, 2016 by leechlake

[RebelSS]

$#!@  I'm gonna strangle that big-mouthed smurf......he started this "neighbor lady" dump!!!

[leechlake]

probably the biggest thing Smurfy has accomplished all year and he did it:

on time, on budget, and safely (sounds like his safety is in question though).

Reb- you walked right into this.  Probably because you were so surprised you got good service.  I'm sure you were ready for a battle and they just took care of you.  It borders on disappointing when that happens and never happens at the DMV

 

[smurfy]

47 minutes ago, RebelSS said:

$#!@  I'm gonna strangle that big-mouthed smurf......he started this "neighbor lady" dump!!!

wish I could triple like this one!!!!!!!!!! I could tell Reb had the hots for the neighbor lady!!!!!!!!

on a serious note........WEBER is the only grill brand i'd buy. even there covers are way second to none!

[RebelSS]

38 minutes ago, leechlake said:

probably the biggest thing Smurfy has accomplished all year and he did it:

on time, on budget, and safely (sounds like his safety is in question though).

Reb- you walked right into this.  Probably because you were so surprised you got good service.  I'm sure you were ready for a battle and they just took care of you.  It borders on disappointing when that happens and never happens at the DMV

 

Wrong, wrong, wrong, pooch whisperer, aka Lab Levitater. I've called Weber before and got great service. Was just thinking this wasn't covered by warranty, but wouldn't have cost much anyway, I figure. I'm so tapped out this month for cash anyway, every little bit helps. Maybe I should put a "hold" on that check to the DMV, and see if THEY get riled.  No, wait, they'd probably try to arrest me, then there'd be a Minnysoda stand-off to make that Oregon one look like a Sunday school picnic, to quote Mark Twain.  

Edited February 18, 2016 by RebelSS

[delcecchi]

1 hour ago, RebelSS said:

One of my grills is a going-to-be three year old Weber Spirit, and was cleaning it up today. There's a narrow "crossover"  burner "back tube" that runs between the burners with two little flame shields on top of it. Well, they just fell off. Called Weber, and gave them my Warranty reg# from when I bought it. Didn't figure that was covered..."yup, it sure is" said the nice lady. They're sending me a new one right out. That was one of the reasons I bought this Spirit, the great warranty. Good to know someone really does stand up with their warranty. Plus, a REAL english speaking midwest lady that told me some funnies, too! "There sure are a lot of stupid people out there today, noticed when I was driving in"....  I think I'm in love. 

Have you told Shari you are running around on her?

[Dotch]

I agree Reb. Those DMV folks can be some rather humorless bastages. Still baffled as to why it takes almost 2 months to get collector plates. No one could explain that one.

Ditto on the Weber customer service. Have ordered stuff online from them as it wasn't available anywhere I'd make a special point of driving to. Same thing. Friendly, spoke English  and understood exactly what I was looking for. All my Webers are charcoal but when my small cheapy gas grill biffs it, I plan on replacing it with a Weber gas model.  

[RebelSS]

12 minutes ago, delcecchi said:

Have you told Shari you are running around on her?

SSHHHHHH!!!!  Cripes, Del, don't you have some seagulls to feed or something?! 

Yer right Dotch. The Lab Levitater and I were just discussing why the DMV takes CHECKS ONLY...that's gotta be pretty stupid in this day and age. The ones in CAWchester do that, anyway. Had some ticked off folks Monday when I picked up those over TWO HUNDRED dollar tiny tabs. Guy in front of me had no checkbook.....I can't feel sorry for them getting hooted at when that's all they'll take for payment. 

Edited February 18, 2016 by RebelSS

[leechlake]

let's not lose focus here.  Start a DMV thread somewhere else.  I think the title of this is:

Here Comes the Bride, not DMV complaints....wonder what Boar is up to?

[smurfy]

5 minutes ago, leechlake said:

let's not lose focus here.  Start a DMV thread somewhere else.  I think the title of this is:

Here Comes the Bride, not DMV complaints....wonder what Boar is up to?

dang I think I took coffee in thru my nose on that one!!!!!!

[RebelSS]

That's correct, and surprisingly from LL (Lab Levitater) himself, of all people. Stay in FOCUS . Stick to the thread subject, Weber CS. FOCUS, people!  You too, Smurf. Want I should spell it real S-L-O-W for ya?  

Edited February 18, 2016 by RebelSS

[delcecchi]

Sounded like you wanted to be serviced, all right 

But, remember that a bird next Dore is better than one on the phone, or something like that. 

Edited February 18, 2016 by delcecchi

[smurfy]

1 minute ago, delcecchi said:

Sounded like you wanted to be serviced, all right 

[RebelSS]

11 minutes ago, delcecchi said:

Sounded like you wanted to be serviced, all right 

But, remember that a bird next Dore is better than one on the phone, or something like that. 

I think you meant a bird in the bush means time for a trim. 

[Boar]

ok im confused. rebs loves the neighbor lady and reb loves dotchs sheep, i think their one in the same. i could be wong...

[RebelSS]

You'll get me all confused. I need some of that smomed string cheese I bought yesterday...

Edited February 18, 2016 by RebelSS

[leechlake]

I'm confused too Boar.  I thought this was about Pete Weber the bowler.  I think Reb's name is Pete Weber in real life.  Here's a short video of him and his gal at a bowling tourney:

 

[RebelSS]

 

 

Sheesh! I go for a couple pieces of smomed string cheese, and look what happens....

42 minutes ago, Boar said:

ok im confused. rebs loves the neighbor lady and reb loves dotchs sheep, i think their one in the same. i could be wong...

 

Ya, sum ting wong, alright....

Sheesh! I go for a couple pieces of smomed string cheese, and look what happens....

I think we're all slippin' away.

 

 

Edited February 18, 2016 by RebelSS

[roony]

I never knew you bowled.

[RebelSS]

4 minutes ago, roony said:

I never knew you bowled.

I didn't either. 

[bobberineyes]

I had a pic of a sheep ready to download but I just couldn't do it reb, that's some funny stuff fellas.  I'm gonna get off topic to get on topic . I agree all around,  the bowl on my 22" was warped after a year or so, called weber up and gave em some numbers and sure enough got me a new bowl ...  Another thing, their products last a long time, I've owned 2 22" kettle charcoalers in 19 years , never been covered, been thru he!! and both still are in working order, one his here and the other at the cabin.

[RebelSS]

That's what convince me to cough up the extra money over the other "thin tin" grills, bobber. Some really are getting pretty bad. Wire grills, fireboxes ya put punch thru with one hand. The only thing I wish Weber would do is "porcelainize" their cast iron grates. Those clean up really nice. I can maintain a 225* temp all day with this little Spirit.

[Boar]

ok we all need to get back on topic here, ?????? cant figure out what it is tho, way to go.smurf. nuther thread hijacked

 

[RebelSS]

Weber Customer Service.