Jump to content

  • GUESTS

    If you want access to members only forums on HSO, you will gain access only when you Sign-in or Sign-Up .

    This box will disappear once you are signed in as a member. ?

Need some help with computer please

Boar

By Boar
in Computers and Electronics

 Share

Recommended Posts

Boar Grand Master

Boar

Posted
Posted

Got my son a computer for his birth day, HP brand from Wally world. dont know if that was a mistake or not. its been working just fine until he got home from school an he turns it on an an the moniter says DVI no signal then turns to A BLANK SCREEN WITH A BLINKIN CURSOR in the upper right corner, anyone know what this means. we unhooked the cord that indicats DVI an reconnected both DVI connection from the hard drive an the monitor, still dose the same thing, any help would be great, thank you. Boar

Link to comment
Share on other sites
B. Amish Veteran

B. Amish

Posted
Posted

sounds like a very similar thing that happened to my hp dv6000 laptop. i try to power it up and all the lights come on, it whizzes and hums, but the screen never comes on, then it tries to restart and the process goes on and on.

from the intranet, it's a very common problem for hp and they attribute it to a bad motherboard or graphics chip. there was a class action law suit a couple years ago, but i was never informed about it, and now the claims process is over.

question: can i recover my files with this issue?

Link to comment
Share on other sites
upnorth Grand Master

upnorth

Posted
Posted

Recovering the files would entail attaching the drive to another PC. I have done it several times with XP, but not with windows 7 or Vista. I think they add another layer of security, but still doable I am sure.

Link to comment
Share on other sites
lotsofish Community Regular

lotsofish

Posted
Posted

Usually this problem is related to the computer itself, usually the power supply, motherboard or cpu (yours probably has an integrated video card). However, it's possible that a problem with the monitor could actually cause the same message. Before you go too far with it, you might just want to plug in a different monitor, or plug in the monitor to a different known working machine just to confirm.

Link to comment
Share on other sites
Boar Grand Master

Boar

Posted
  • Author
Posted

yea my son has a flash drive pluged into it. well buying it from wall mart ill just take it back an exchange it till we get one that works. He doent have much for files, hes had it a week. Thanks guys really appreciate it.

Link to comment
Share on other sites
upnorth Grand Master

upnorth

Posted
Posted

This is out there but I had one of out docs come in yesterday and had an issue where he had a USB 3 drive plugged in and the PC(His personal) wouldn't boot and yes it was an HP. As soon as he unplugged the USB drive it would boot up fine. He has been on the phone with HP and the drive vendor and neither has a viable solution other than unplug the drive until the PC is up and running. I assume there is a BIOS issues and no update to fix it yet.

In short I would unplug the drive and see what happens. I would also unplug everything other than the keyboard and the mouse and see if will go.

Link to comment
Share on other sites
Nick Kuhn Grand Master

Nick Kuhn

Posted
Posted

My guess is if this is a recent system, it likely uses a Sandy Bridge based processor which will have the GPU located on the processor die itself. Now, HP doesn't save much money on the processors, where they save their money is by using dirt cheap motherboards. My guess is they used a motherboard with a weak power phase system to the GPU. Here is an example of a 4 phase system (note that this is a fairly cheap board, as there is no heatsink on the GPU power phases, but there is on the CPU). My guess is inadequate power to the GPU due to a poor power phase system. If the processor SoC were damaged you would see something completely different. This will require a new motherboard in all likelihood, as this is a hardware issue.

The only thing you could try is to remove the power connector for a case fan and the hard drive (it won't boot the OS but it will run) to see if a slight bump on the 12V rail can give you stability (it will go to the BIOS). If that's the case, a new power supply might do the trick.

S2ov2.jpg

Link to comment
Share on other sites
Jim43 Proficient

Jim43

Posted
Posted

Same issue with my Dell XPS 730x. If I leave a usb thumb drive connected during boot-up it stalls the bios screen and takes forever to start. Unplug

the usb drive and the bios screen clears right away and starts up. I think

the Thumbdrive might be taking over the startup stalling the boot-up.

  upnorth said:
This is out there but I had one of out docs come in yesterday and had an issue where he had a USB 3 drive plugged in and the PC(His personal) wouldn't boot and yes it was an HP. As soon as he unplugged the USB drive it would boot up fine. He has been on the phone with HP and the drive vendor and neither has a viable solution other than unplug the drive until the PC is up and running. I assume there is a BIOS issues and no update to fix it yet.

In short I would unplug the drive and see what happens. I would also unplug everything other than the keyboard and the mouse and see if will go.

Link to comment
Share on other sites
Jim43 Proficient

Jim43

Posted
Posted

  delcecchi said:
Isn't there a bios setting telling it where to boot from in what order?

Yes there is, and I have mine set not to read anything from them. But somehow

they highjack the bios on boot-up if left plugged in for some reason. I have

my bios updated to the latest and its just a strange issue for sure. Then again, if remember right, my system will continue charging USB ports when turned off. That could be my my roadblock.

BYW, sorry to Hijack your issue with your sons computer, Wally World will replace it.

Link to comment
Share on other sites
upnorth Grand Master

upnorth

Posted
Posted

  delcecchi said:
Isn't there a bios setting telling it where to boot from in what order?

The one issue I seen bypassed the BIOS boot order. It was pretty strange. It would almost seem the USB device was literally saying I am the master boot device use me.

Link to comment
Share on other sites
SpecialK Proficient

SpecialK

Posted
Posted

My HP laptop hangs like others have said as well if something is plugged in (i.e flash / thumbdrive, external hard drive or my cell phone).

Never over look the obvious either, check the video cable going from the computer to the monitor and make sure it is attached, seated and the screws are snug. Maybe remove the cable and re-attach just to make sure the screws were not cross threaded which would have allowed the connector to pull out a little bit. I have seen that more than once as well.

Link to comment
Share on other sites

Join the conversation

You can post now ↓↓↓ or ask your question and then register. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing


  • Your Responses - Share & Have Fun :)

    • Macgyver55
      Random Daily Pics

      By Macgyver55 · Posted

      A quick pass through the Black Hills on the way home…  
    • Macgyver55
      Random Daily Pics

      By Macgyver55 · Posted

      Great Salt lake…
    • Macgyver55
      Random Daily Pics

      By Macgyver55 · Posted

      Bighorn sheep at Lemoille canyon.   
    • Macgyver55
      Random Daily Pics

      By Macgyver55 · Posted

      Wild horses in Sparks Nevada   ad
    • Macgyver55
      Random Daily Pics

      By Macgyver55 · Posted

      Lake Tahoe
    • Macgyver55
      Random Daily Pics

      By Macgyver55 · Posted

      Donner lake near Donner pass in California   
    • Macgyver55
      Random Daily Pics

      By Macgyver55 · Posted

      Redwoods near Big Sur California.  
    • bobbymalone
      New boat question

      By bobbymalone · Posted

      Power output is:  amps x volts = watts   If your charger is pushing 10amp at 12 volt: 12 x 10 = 120 watts.  2 banks = 240 watts.   240 watts / 120v at your outlet = 2 amp.   Efficiency isn't 100% so it's gonna be more than 2 amp on your garage circuit, but maybe like 2.4 amps.     I think.... It's been a while, LOL.  Either way 20amps output on a charger for a 12v battery isn't the same as pulling 20amps off your garage circuit.
    • Crow Hunter
      New boat question

      By Crow Hunter · Posted

      Wanderer, thank you. I did look at the breakers for my garage/outside outlets and they are 20 amp.  I reached out to the company that makes dual pro chargers with the question and this is the reply I received.:     Thank you for reaching out to us here at PCS. The Sportsman series charger, although rated ay 10 amps per bank, draws only 5 amps from AC when all banks are charging. As the Professional series which provides 15 amps per bank, has a maximum AC draw of 7.5 amps with all banks charging.  
    • Wanderer
      New boat question

      By Wanderer · Posted

      That’s an interesting point.  While I understand how Amps work, I can’t say I’m fully versed in the draw of modern on board chargers.   By modern code, outdoor and outbuilding outlets should be 20 Amp.  If your outside or garage outlets are 15 Amp, they’re undersized.  But that is quite possible if the garage was built before that code became enforced.   With heavy use, you may not be able to keep up on daily charging without the 10 Amp per channel charger, however that’s with very aggressive use for consecutive days.  On our June muskie trip we run up to 15 hours a day for up to 7 days on a 24V Ulterra and by mid week we’re starting to see the batteries not reach full charge.  That’s a lot of bank running at nearly 2 mph on windy shores.   We charge at a dock with up to 6 boats per dock plugged in - some with 36 volt systems.  Now I’m not sure if all the outlets are on a dedicated circuit but I’m betting they aren’t.  But they’re all 20A outlets with a lot of draw on them.  At max draw, they’re not keeping up but also not tripping the breakers.   What I’m saying, without a technical review is: you’re probably fine either way.  You probably won’t tax your batteries so much that they can’t recover on a 5 Amp per channel overnight charge and a 10Amp per channel charger probably won’t be too much to plug into your 15A outlet - if it really is a 15A.  If you’re sure, you’re sure, but I would double check if you’re not 100%.

  • Topics

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use and Privacy Policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.

  I accept