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Lowrance LMS 522 trouble


justplainbob

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Good morning. My Lowrance is giving me trouble again. When I zoom in on a lake, the zoom in only lasts a few seconds and then it zooms out.

Also, the depth intermittently flashes an erroneous depth, even when sitting still.

Anyone have any fixes for this. I just dread the thought of sitting on hold for 2 hours waiting for Lowrance customer service.

I am temtped to start looking at Hummers.

Thanks.

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I have called Lowrance Customer Support 3 times over the summer and never once did I wait on hold for more than 5 minutes.

Having said that, I do not believe they will be able to help you much because I dont think they are repairing those models anymore and will push you towards a new one.

A transducer may help your depth problems, but the zooming issue has be perplexed. Is it zooming in the depthfinder mode or chart?

Try doing a reboot of the system. It usually is done by pushing two of the buttons at the same time and holding them. You can find out for sure on that model by your owners manual, if you do not have one they have them on lowrance's site for download.

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You will more than likely always have an issue with that unit. I had one and it worked fine and I replaced the transducer once. Worked fine after that and I also did a hard reset a few times to correct issues.

I sold it to a person I know as it was working fine when I sold it and then not much later, mkore issues. I wish I would not have sold it to him as he has had so many different issues with it.

For what it is worth, that unit is a bad one to say the least and ve few have ever gotten the issues fix for a long time even with Lowrances help if you could get some. Then for what they charge to fix the unit, I believe your best bet would be to purchase another new unit. I realize that new units are not cheap but if you look at the fact that more than likely you will continue to have issues with that unit, I believe you would be better off in the long run to buy a new one and save all the repair money you spend on a unit that probably give you more issues.

For the shallow water issues. try a hard or soft reset as that did help my unit out, at least for awhile as the guy I sold it oo, had issues after he got it from me. or a transducer but the reset would be worth tryoing as it will cost you nothing to try and may save you the expense of a new transducer.

You mentioned Humminbird and I purchased 2 new units with Side imaging. There have been a couple upgrade for my units which they sent to me and I put them in the unit. I really like the fact that they send you these upgrades to fix common issues with their units to fix the issues for free.

Not knocking Lowrances new units at all but I also had a GPS unit from Lowrance-a H20 and had tons of issues with that also. They did sell me the replacement parts but waiting on hold forever was nopt good CS to me.

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Thanks for all the replies, guys.

I am currently on my 3rd transducer. I have tried both hard and soft resets to no avail. Looks like I might just have to bite the bullet and go shopping for a new unit. Now I just have to decide between Lowrance and Humminbird.

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For what it is worth, Lowrance is literally not the same company. They got acquired and the new owners seem to be trying hard to make good products. I certainly haven't heard much bad about them recently, and given their rep from before, I would expect to if something was a problem. Got my fingers and legs crossed that my two older units keep working.

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go to blueheronmarine and look up lowrance simrad P66-BL tranducer made by airmar which is a transducer company that has been around for years the ducer runs 129 but is 10times better then what lowr. puts out for 80 bucks help me out alot and i havent had any issues since i changed over 2 years ago..

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I called Lowrance at 9am our time this morning and got thru on the first ring! Sounds like things have changed.

They seemed to think that since my depth-reading problem was intermittent that it must be the 'ducer; if it were constant it would be in the unit itself.

I went ahead and orderd the Blue heron transducer. As for the "zoom" problem, I mistakenly had it set on "auto zoom".

A guy learns something new every day!

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I called Lowrance at 9am our time this morning and got thru on the first ring! Sounds like things have changed.

They seemed to think that since my depth-reading problem was intermittent that it must be the 'ducer; if it were constant it would be in the unit itself.

I went ahead and orderd the Blue heron transducer. As for the "zoom" problem, I mistakenly had it set on "auto zoom".

A guy learns something new every day!

Great! I hope the new ducer works for ya. It is overwhelming how much you hear bad stories about Lowrance Customer Support, but it is MUCH better and I believe they received an award recently in fact.
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Good to hear that you have been one of the few lucky ones with a 522.

I guess if you would read all the post about the 522, then you may understand why I stated what I did. The majority have had issues from the posts I have read over the past few years.

I might guess that 90% of the posts in this forum have been negative.

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I might guess that 90% of the posts in this forum have been negative.

One might guess that 99% of your posts are always informative and true.

One might guess that we are lucky to have such a intellegent contributer with 25000+ posts.

Thank you HL for setting me straight. grin

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