Wish-I-Were-Fishn Posted July 16, 2009 Share Posted July 16, 2009 If you have used this service, how do you like it?Thinking about getting Vonage for my new business location.I will have a DSL connection, but no phone. Looks like I can keep my number from my previous location. Quote Link to comment Share on other sites More sharing options...
0 Sandmannd Posted July 16, 2009 Share Posted July 16, 2009 I did use it for two years. The first year was awesome, no problems and crystal clear phone service. Then, I don't know what happened, but the phones would cut out, people wouldn't hear us when we answered and such. Called customer support from over seas and couldn't understand a thing. We would get it to work now and then but couldn't handle it anymore so got rid of it. Quote Link to comment Share on other sites More sharing options...
0 Dellfin Posted July 16, 2009 Share Posted July 16, 2009 I used Vonage for about a year and then flipped over to a different VoIP phone provider-ViaTalk. They are a little cheaper than Vonage and the service is as good. I can relate to the choppy voice quality of VoIP, at times, but the price of about $10/month with all the bells and whistles makes me stay. My local wireline provider (Embarq) wanted about $65/month for the same features. Plus, with VoIP, nationwide LD is no additional charge. With ViaTalk the cost is like $199 per year with an additional 6 months free. I have two lines with them and am adequately pleased. Quote Link to comment Share on other sites More sharing options...
0 Eckie Posted July 16, 2009 Share Posted July 16, 2009 I currently have it -- have had it for 4 years. I signed up for the 500 minutes/month for $14/month, and have never went over that since we also have cell phones, etc. It's been great --- I did run into the same type of issue the other guys had -- choppy signal, etc., but called and talked to customer service (could understand him ok)..and he walked me through the trouble-shooting process to determine that my router had went bad. He sent me a new one, free of charge. Fixed the issue -- No complaints -- I even figured out a way to utilize existing phone jacks in the house (which I didn't think was a possibility at first and was disappointed), but turns out it can be done. Quote Link to comment Share on other sites More sharing options...
0 moonboots Posted July 16, 2009 Share Posted July 16, 2009 I also have and have had it for years. I would recommend it for home use but not sure for business use. If I am downloading anything medium to large, the signal definitely gets choppy. But for the price point, 14.99 - 500 min, you can't beat it. It was also nice when I moved houses. I did not have to call them to reestablish my service, all i had to do is take the router with me and plug it in. Easy as that. Using the existing phone jacks is a must. I have the router located in my office, plug it into the wall, and now all the phone jacks are live. I had to disconnect the phone line that comes into the house but that was easy. Quote Link to comment Share on other sites More sharing options...
0 PierBridge Posted July 16, 2009 Share Posted July 16, 2009 No.... but that song pops back in head every time I see or hear the word Vonage! Quote Link to comment Share on other sites More sharing options...
0 Wish-I-Were-Fishn Posted July 16, 2009 Author Share Posted July 16, 2009 I think I'm going to give it a try. Not much to loss if I go with month-to-month.$39.99 plus free dedicated fax line for the business plan. Quote Link to comment Share on other sites More sharing options...
0 BoxMN Posted July 16, 2009 Share Posted July 16, 2009 While I don't like Vonage from my experience, if you can find someone who has it, let them refer you and they will get a month free. Might as well pay it forward Good luck. Quote Link to comment Share on other sites More sharing options...
0 Juan Grande Posted July 17, 2009 Share Posted July 17, 2009 I've had it for a few years now and like it. We also have Comcast high speed internet and I've heard that Comcast gives bandwith preference to Comcast VoIP users over Vonage users. If you ever have a bad connection or get static, you can usually hang up and call back and it's fine. Quote Link to comment Share on other sites More sharing options...
0 luckey Posted July 24, 2009 Share Posted July 24, 2009 I have been using ATT Voip for the past three years. I did have issues but after replacing the telephone atapter a year ago it's been fine since. No voice issues. The only issues have been with my internet service provider. Another story. Quote Link to comment Share on other sites More sharing options...
0 vikingmeatwad Posted August 6, 2009 Share Posted August 6, 2009 Magicjack works pretty well for me but you need a PC running all the time.Dirt Cheap. Quote Link to comment Share on other sites More sharing options...
0 catflisher Posted August 16, 2009 Share Posted August 16, 2009 Used it...Had to cancel the service, and they kept taking money out of my account..( different amounts every month )..for about 5 months..Did'nt notice till my account came back overdrawn..Tryed to resolve it and get my money back they took from me...Hours on customer service with a different response every time..They finally wore me down and I gave up...Unbelievably bad customer service!!! Quote Link to comment Share on other sites More sharing options...
0 dvd Posted August 22, 2009 Share Posted August 22, 2009 Take a look at ooma, inc (ooma.com). I have had for a few months now and works just like my old Qwest line. No monthly fees just have to buy the hardware. Base package has voicemail, caller id and comes with 3000 minutes per month outgoing anywhere in the US. You can upgrade to 2 lines and their Premier service for $99/yr and comes it with additional features like multi ring and call forwarding. Nice for teenagers or spouses that use the phone a lot. Just pick up another phone and you have a dial tone. I have been really happy with it. Shop around for the hardware. I got it for $219 plus a free ipod. I got this since I lost my job and was trying to cut all bills. It has already paid for itself for us. Quote Link to comment Share on other sites More sharing options...
0 Sonicrunch Posted August 25, 2009 Share Posted August 25, 2009 love it. no issues. 2 years+ Quote Link to comment Share on other sites More sharing options...
0 Wish-I-Were-Fishn Posted August 26, 2009 Author Share Posted August 26, 2009 I signed up yesterday. Time will tell Quote Link to comment Share on other sites More sharing options...
0 Wish-I-Were-Fishn Posted October 13, 2009 Author Share Posted October 13, 2009 I signed up yesterday. Time will tell So far it has been great! Even got a free fax line! Plus I was able to keep my existing numbers for both my main business line & fax line Quote Link to comment Share on other sites More sharing options...
Question
Wish-I-Were-Fishn
If you have used this service, how do you like it?
Thinking about getting Vonage for my new business location.
I will have a DSL connection, but no phone. Looks like I can keep my number from my previous location.
Link to comment
Share on other sites
15 answers to this question
Recommended Posts
Join the conversation
You can post now ↓↓↓ or ask your question and then register. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.