Can I do something or

[Scupper]

I've been out of town for a couple weeks and came home to what I suspect is a computer virus.

My home sitter while I was away (Son) claims the computer starting acting funny about a week ago.

Nothing but pop ups and redirects. Is there something I can do or purchase other then going to a service? I have run my Norton software to try to solve the problem but no luck.

Thanks,

Scott

[upnorth]

First download and update malwarebytes free version. Run that, might even be better if you can run it in safe mode. I won't go as far as saying a miracle worker but cleans things up the vast majority of the time.

[toughguy]

+1 on malwarebytes

[BobT]

I picked up a hijacker once that kept changing the homepage of my browser. AV software didn't seem to pick it up. I installed a package called HijackThis and ran a scan. Using the online tutorials I was able to locate and remove the hijacker.

A word of caution. If you decide to try this, be sure of what you want to do before you do it because you will be messing with the registry. The tutorials were very helpful. You also have an option to send a log file to have someone else help you with what to remove.

Just a thought.

[upnorth]

Although hijack this works well, it is a more advanced app and takes a bit more work to run and get things going.

[Borch]

You've been given good advice and it sounds like at least you've got some significant spyware running.

[leech~~]

I've been out of town for a couple weeks and came home to what I suspect is a computer virus.

My home sitter while I was away (Son) claims the computer starting acting funny about a week ago.

Nothing but pop ups and redirects. Is there something I can do or purchase other then going to a service? I have run my Norton software to try to solve the problem but no luck.

Thanks,

Scott

To help with future issues. You may want to look back at your PC internet History record to see where he was when this issue happened when "house sitting", if he didn't delele it?

Even good kids can get on to some bad sites when no ones around!

[Whoaru99]

I suggest MajorGeeks Malware Removal sticky Read and Run Me First .

Step by step instructions and links to the tools. It can be tedious, but you will end up with a clean computer by a methodical process.

[Scupper]

Thanks to all for the advice and help. Significant improvement with performance after working with the suggested malwarebytes free version. That computer stuff is not very easy.

Thanks again.

Scott

[upnorth]

It isn't a bad idea to update and run Malwarebytes every couple weeks just clean up any possible junk that gets pulled down from web sites.

[Whoaru99]

CCleaner is also a standard that everyone should have. It's not a virus/malware scanner, per se, but it can clean out lots of dump (hence the name "CCleaner" = dump Cleaner) helping your computer to run more efficiently, freeing up space by removing clutter, and helps your other scans run faster because there are less junk files to scan.