New xbox

[Scott K]

So I got another xbox. It works great, so far. Anyhow, anytime it gets shut off, the rest of the house looses internet. Then I need to reset the router, and cable box every time I shut off the xbox. Why? What can I do to stop this?

[pureinsanity]

Couple things to check. Is DMZ enabled on your router & do you know how to forward ports???

Get in the admin portion of your router and check to see if DMZ is enabled. If it isn't try that. If that doesn't fix it you will need to do some port forwarding.

here are the settings as follows...

XBL requires the following ports to be open:

Port 88 (UDP)

Port 3074 (UDP and TCP)

Port 53 (UDP and TCP)

Port 80 (TCP)

Let me know if this helps or you need help doing this. I can probably help you over the phone Scott.

[Scott K]

Nick, when you get a chance, give me a call.

[DTro]

yes most likely a port conflict. I've also heard of people having issues with a wireless n router

[pureinsanity]

Nick, when you get a chance, give me a call.

Sounds good what router do you have? Make and Model#

[pureinsanity]

Scott, I didn't get around to calling you last night as I was busy with a few things.

Couple things when you are in the MW3 party portion of your xbox or ps3. What does your nat type say? Open? Moderate? Strict?

I will need to know that and your router model number and brand.

Then I can help yah.Ill try to give you a call tonight.

[Scott K]

Nick, it reads "open" the router is a Linksys, model WRT110. Did I mention I dont like Linksys?

[zamboni]

Isn't Linksys and Cisco the same?I have Cisco and I hate it

[Scott K]

yuuuup!

[upnorth]

Cisco bought out Linksys. Far from their business class stuff. But I have had good luck with mine and the stuff I have setup for others. Biggest things is occasionally having to upgrade firmware. My linksys has been up and running for over 3 months with no issues at all.

[Scott K]

I will say this, their product is made cheaply, and they have many problems, but the best part is, their customer support is pretty much the worst I have ever dealt with, and I have dealt with Lowrance before, and Cysco support for the Lynksys routers has them beaten by far for terribleness. So other then having routers that are cheaply made, a product that has many issue, and have the worst customer support I have ever dealt with. I guess their product is ok.

[upnorth]

These home routers are built cheap, they have to be no one would pay the price of an actual router. An actual entry level Cisco router is going start out at about $1500 bucks and believe me that is nothing fancy and the price goes up from there. Expect to pay about 20% of the purchase price for a service contract, but I will tell you call and you get top notch service. I have dealt with other vendors on business class routers and Cisco is the best by far.

So want some great service pony up the $$$ and buy a real router

[Scott K]

I think there could be a happy medium somewhere. I dont need 50+ ports to supply half my town with internet, I need a good wireless router, to give me good reception in my house, without issues. And if there is an issue, have some one help me, in ENGLISH, in less then 60+ hours of phone time trying to get it figured out. Lets not forget, if the router is 366 days old by the time they figure out it is bad, they will continue to help you out for a small fee of $49 for 30 days on this one issue. But good luck getting your issue fixed in less then 30 days. Then when they do actually admit there is a problem with the router, for a measly $39 they will exchange it for you, if you pay to ship it to them, and back, of couse it is automatically billed on to the $39 exchange fee, for $20 each way. So when your all said and done, you have more into the refurbished router, then a new one would have costed. All while not having internet for about 3 months. Ofcourse I bought a Netgear to use the day my system went down, so I had that until we got the Linksys figured out.

[DTro]

I have a cheap Cisco router. Plugged it in and voila, solid signal, no hiccups.

[upnorth]

All I am going to say is you get what you pay for. A router with 50 ports, probably gonna cost ya close to $20,000

These little home routers we pay $50 for actually do quite a bit for what you pay for. In the IT world you rarely get to talk to someone who really speaks English, ya just gotta hope the the guy on the other side knows a little about what he is supporting.

This stuff is no different that a mechanic buying his tools. He probably is not going to shop at wally world for tools and if he does buy something there he is going to know it is going to cause him problems and is going be pretty much just disposable.

[pureinsanity]

I prefer linksys/cisco products over other brands. I have never had any problems with any of them. Usually firmware updates seem to fix most problems.

Scott whats the status on this ???

If we cant get it to work, they do sell gaming routers specifically designed for gaming.

[Scott K]

I dont know, I havent done anything on it yet. I have been busy working out in the garage lately. I have noticed that the last few times the Xbox was shut off, it didnt cut internet to anything else, so it hasnt bothered me since.

[Nick Kuhn]

I use a D-Link gamer lounge. It's been trouble free for about 3 years: I'd probably be on my 3rd Linksys router by now.

[Lowblazah]

Cisco bought out Linksys. Far from their business class stuff.

You'd think right??? I actually ordered 2 base model 24port Cisco gigabit switches for a client a few months back. When they arrived from the distributor I opened the boxes and they were branded Linksys. I had to get an RMA on them as I wasnt delivering these to my client with Linksys branded all over them.

Anyway...for any of you guys who support people like Scott over the phone...here is a handy tool for walking users step by step over the phone through their linksys firmware.

All Linksys UIs

[upnorth]

You gotta know what you are ordering now days that is for sure.