Mistermojo Posted November 6, 2011 Share Posted November 6, 2011 I think I have my wife convinced to get one for me for Christmas, as I read nothing bad about them except that I should stock up on band-aids.My only hesitation is now that Don Canney has gone to the big fish house in the sky, if you need warranty help, who do I turn to? I am reading reports on other forums that people are not having luck contacting their office via email or phone. Has anyone attempted to do this since March when he passed away?Is anyone with Reed's up to speed on what to do?Thanks,Mojo Quote Link to comment Share on other sites More sharing options...
Agronomist_at_IA Posted November 6, 2011 Share Posted November 6, 2011 Leech lake sharper then sharp. Had mine for a couple years now. Awsome knife. Love the angled tip and the backside end being sharp. I personally like using the leech lake over an electric knife any day. Quote Link to comment Share on other sites More sharing options...
Jim Almquist Posted November 6, 2011 Share Posted November 6, 2011 MojoI found there HSOforum and now know that I own a Regal fillet knife. Can't help you with your original question but do wonder why you are worried about warranty work before you even buy it.I have had mine for right around 15 years with no problems. I am really glad that I got Don to engrave mine at the Greater Northwest Sports Show. Quote Link to comment Share on other sites More sharing options...
Mistermojo Posted November 6, 2011 Author Share Posted November 6, 2011 Part of the reason for spending the money on a knife this good is because of the warranty. If one of the handles on my Wusthof kitchen knives break, I send it back to them and they send me a new one. I'd just like a little more peace of mind that someone is continuing the business and will take care of the owners for years to come. They haven't even updated the HSOforum with info about his passing 8 months ago... Quote Link to comment Share on other sites More sharing options...
Jim Almquist Posted November 6, 2011 Share Posted November 6, 2011 If they do not answer the phone at the company I would give Reeds a call and see what they say. Quote Link to comment Share on other sites More sharing options...
smeese Posted February 4, 2012 Share Posted February 4, 2012 I sent mine in for a sharpen last fall and never recieved it back Quote Link to comment Share on other sites More sharing options...
CJH Posted February 4, 2012 Share Posted February 4, 2012 I sent mine in for a sharpen last fall and never recieved it back Now that's not very good service!!! Quote Link to comment Share on other sites More sharing options...
smeese Posted February 4, 2012 Share Posted February 4, 2012 Been trying to contact them as I saw this and it reminded me......as someone said, no replies......contacted reeds instead to see if they can help but no reply yet. Will keep ya posted Quote Link to comment Share on other sites More sharing options...
Mistermojo Posted February 4, 2012 Author Share Posted February 4, 2012 Sounds good - I did get mine for Christmas, but haven't had a chance to use it on any fish yet. Works great on ham though! Quote Link to comment Share on other sites More sharing options...
B-man715 Posted February 4, 2012 Share Posted February 4, 2012 I guess I gotta ask why would you even need a warranty? They look like great knives! No moving parts to break???? I would think with most any knife, anything that would break it would be from misuse and not be covered anyways??? Quote Link to comment Share on other sites More sharing options...
river-rat4 Posted February 4, 2012 Share Posted February 4, 2012 Question....Knife/wife or dog? I can't say cause the "W" watches the site. (I am screwed) Mine is signed by Don, engraved with the fish, dated 1999. I sent my older model in (To G3 if i recall), was told that the finish on the handle was flaking. They sent me a new knife, telling me that they hope I was okay with sending me a new knife. (I sent it in for SHARPENING!!!!) I hope it stays the same, great customer service!I hope they still take care of the customer, but it has been many years. (They just last and stay sharp)!I want another.River-rat4 Quote Link to comment Share on other sites More sharing options...
Mistermojo Posted February 4, 2012 Author Share Posted February 4, 2012 Well, as they say in the business "stuff happens." I have Wusthof kitchen knives and the handle has cracked twice on my $150 chef's knife. They just replace it and life goes on. You'd think for that much money, nothing should go wrong, but it does.One of the benefits of buying this knife while Don was still alive was free sharpening, you just send it to them and they send it back. As our friend Smeese found out, that has become a black hole, and has not gotten his $100 knife back.Hopefully Reed's is able to help him out. Quote Link to comment Share on other sites More sharing options...
smeese Posted February 7, 2012 Share Posted February 7, 2012 Reeds got me a email that I got through on right away.....now if the replyee can figure out where my knife is I will hopefully get it or one back...... Quote Link to comment Share on other sites More sharing options...
Mistermojo Posted February 7, 2012 Author Share Posted February 7, 2012 Good to know Smeese! Can you do a little digging and find out what's going on with the company while you have their ear? I'm guessing alot of guys (and maybe some gals) on here would be interested. Quote Link to comment Share on other sites More sharing options...
CalamityJohn Posted February 8, 2012 Share Posted February 8, 2012 I also got one for Christmas. Emailed the company several weeks ago and have heard nothing. All indicators suggest this company is no longer operational. Glad I got my pike scented hands on one when I did. Quote Link to comment Share on other sites More sharing options...
smeese Posted February 8, 2012 Share Posted February 8, 2012 I will post the contact info to people that want it VIA PM. You have to PM me to get it as I am not sure I can post it on the site.......buisness is still in operation from what I could tell. I am guessing that they never took the old site down and the email posted on that site may have been the gentleman that had passed away but that is just speculation. If I get my knife I will post back here. Quote Link to comment Share on other sites More sharing options...
buzbunni Posted February 8, 2012 Share Posted February 8, 2012 Thx for pursuing this smeese. Would love to know what what is the current status of this company.Much speculation and innuendo could be avoided if "they" would post current information on their webpage.Perhaps they do not care. That would be sad.Great knife and a great legacy; would be said to see it disappear. Quote Link to comment Share on other sites More sharing options...
Jim Almquist Posted February 8, 2012 Share Posted February 8, 2012 Reeds still has them listed on there HSOforum. More than likely it was a one man show and that show was Don. Hope they get this figured out ! Quote Link to comment Share on other sites More sharing options...
smeese Posted February 11, 2012 Share Posted February 11, 2012 Well besides for the initial contact......I have heard nothing......funny how some buisness' lose intrest in you once your cash has been forked over.....time will tell on this one......might end up like my Marcum camera deal last year......UGH such a dark cloud of bad luck Quote Link to comment Share on other sites More sharing options...
macminn Posted February 15, 2012 Share Posted February 15, 2012 I ran across a guy at the ice fishing show that sells seasonings of all things. He also had some knives at his booth, look identical to the Leech Lake knives. I love mine by the way. Anyways, I chatted with the guy for a bit, and he's the one that told me that that Don had passed away, hold on to my knife as it's a collectors item now.This guys knives are just like the Leech Lake ones. I don't think I can post the information here without getting scolded. P.M. me if you want the info. Quote Link to comment Share on other sites More sharing options...
luckydave Posted February 15, 2012 Share Posted February 15, 2012 I did have contact with company last summer. I corresponded with Don's grandson who was taking care of things at that time. It appeared they were planning on continuing the company at that time. Don't know what might have happened since last summer. It is a great knife! Quote Link to comment Share on other sites More sharing options...
Hardyboy Posted February 15, 2012 Share Posted February 15, 2012 messages even in PM's will get you scolded! I ran across a guy at the ice fishing show that sells seasonings of all things. He also had some knives at his booth, look identical to the Leech Lake knives. I love mine by the way. Anyways, I chatted with the guy for a bit, and he's the one that told me that that Don had passed away, hold on to my knife as it's a collectors item now.This guys knives are just like the Leech Lake ones. I don't think I can post the information here without getting scolded. P.M. me if you want the info. Quote Link to comment Share on other sites More sharing options...
smeese Posted February 15, 2012 Share Posted February 15, 2012 Recieved an email today saying it may have just shipped out yesterday so I assume they found it or sent another one.....he was gonna check and see if it actually shipped for sure. I will believe it when it gets back to me. A short answer is better then the ignorance I was getting....will keep you posted..... Quote Link to comment Share on other sites More sharing options...
schweady Posted February 17, 2012 Share Posted February 17, 2012 messages even in PM's will get you scolded! So... they're just M's ? Quote Link to comment Share on other sites More sharing options...
Hardyboy Posted February 17, 2012 Share Posted February 17, 2012 So... they're just M's ? You got it!!! Quote Link to comment Share on other sites More sharing options...
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