H20 screen blanked

[tunrevir]

I dropped my h20 while out in Colorado and it appears to have broke something inside. The screen remains blank after startup, the light will go on/off but nothing comes onto the screen. Is it worth it to send in to lowrance for repair or should I buy a new unit? Anyone happen to have the Lowrance customer repair address? Thanks!

Tunrevir~

[Surface Tension]

I take it its out of warranty.

If you just send it in you might be charged regardless if have any work done to it or not.

I recommend you call Lowrance Customer Service to get the lowdown before sending them anything.

That number is easy to find at Lowrance's site.

Good Luck.

[Ed Carlson]

First.. remove the batteries..let it sit a while...than try new batteries and see if it powers up fully...or do the same with the power cord and see if that powers it up after a complete shut-down and battery removal sequence.

No help there..... Now check the Lowrance web site and look up the tips for the H2O and Explorer/Hunt units on how to do a soft and hard re-set..try the soft reset first...nothing yet...then the Hard Reset.

Still..NADA..no results..now it's time to hit the warranty section and file a warranty ticket with them and see how that go's.

You will likely receive another reconditioned unit in exchange.

[tunrevir]

Thanks for the advice guys!

Tunrevir~

[DHanson]

tun-

I had this same thing happen to me. The unit would turn on, but there would be nothing there. Mine actually happened while I was fishing in the pouring rain, which is wierd because it's suppose to be water proof. I got lucky because my one-year warranty was still good. I sent mine in to Lowrance and they sent me a brand new one back. I guess it all comes down to if your warranty is still good or not.

[vikingmeatwad]

I just emailed Lowrance with an issue like this but I didn't drop it or get it wet. I hope they can help me fix it without sending it in(like 3 yrs old)

I cannot start my H2O. New batteries and when I push the power button I see a white screen as I hold the button. When I let go nothing on screen. I pulled the map card and tried another map card. Tried multiple sets of batteries. Did a soft reset (would not soft reset) Thanks and please let me know if there is anything I can do

[Surface Tension]

vikingmeatwad, my H20 will do that when using cheap batteries.

I've switched to a higher quality rechargeable battery.

[tunrevir]

I e-mailed Lowrance on my issue and they said to send it in. I tried the hard and soft resets and nothing happened so consulted them and I now need to send it in. It costs 100 bucks and 13 for shipping and handling. I looked at the newer units and for the 100 bucks+ I'll have them send me a reconditioned unit or my own after getting it fixed. I am a little disappointed that a small drop 3' or less onto rocky terrain disabled my gps unit. Could have been a bugger if it was white out conditions trying to navigate back with the compass and map. I see the value in them more then ever now!

Tunrevir~

[vikingmeatwad]

my issue wasn't batteries I think the thing is just close to done for.

I actually tried it after leaving without batteries/memory for a few days and it will now start up.

Hope it works for awhile as I am not paying $162 for them to fix a Lowrance Defect. (They said that this issue is from a bad board)

Garmin for me in the future I guess.

[ozzie]

I cracked my screen a few years ago and called them and it was out of warranty. So they said they could send me a new one for 160 bucks or something like that so I took the offer but they let me keep my cracked screen one on the deal that I would not sell it or anything like that.....now I have and emergeny H20