USB Ports

[lawman]

Bought a new scanning device that converts the 35mm slides taken years ago into a digital image you can load onto your computer. All went well until I hooked the device onto the computer. the screen prompt says I need a high speed USB port. I have several ports (front and back)and have tried them all. My computer runs on XP and is only a year old. What gives?

[BoxMN]

You probably need a USB 2.0 port. If yours are all USB 1 (older) then you can get a PCI card that is a USB 2.0 (or newer) version. About $20 maybe... Best Buy has them.

[LMITOUT]

My iPod would do that every time I connected it to my old computer that didn't have a USB 2.0 system and I just had to acknowledge the pop-up balloon in the corner but it would still connect and work fine.

[Sandmannd]

Yea, get the PCI card with High Speed ports on it.

[IFallsRon]

You may want to consider a combo card with Firewire ports, too.

[Sandmannd]

Good call, get it all upgraded at one time.

[Whoaru99]

I can't dispute the message, but it seems odd that a computer only one year old would not have USB 2.0 ports. Huh?

[Surface Tension]

Could be the usb2 driver wasn't installed. You can do a search and download the usb2 driver.

[Sandmannd]

I missed the part about the PC being a year old. Pretty sure it's USB2 then. I'm with Surface Tension on this, check your drivers. You should have all you need.

[upnorth]

Many of those kind of devices come with an install disk. And many of them requires that the software be install prior to attaching the device. Try that and then plug it in.

[pisces]

I have one of those same 35MM scanners like you mentioned and use it on a 5 year old (slow) PC. I also get that same message and I just ignor (or close) it and it works just fine every time.