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Thorne Bros service

Eric Wettschreck

By Eric Wettschreck
in Ice Fishing

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Eric Wettschreck Grand Master

Eric Wettschreck

Posted
Posted

I live in the middle of nowhere. The advantage is it's nice and quiet and I can shoot animals in my back yard. The disadvantage is if I need to buy something it's a serious road trip to get there. Internet shopping is an option but the face to face service factor is gone.

This summer at the portable mod get together at Thorne Bros I was going to buy a couple of bait casting rods. I'm standing there eyeballing a few of them, thinking I have it figured out, and along comes one of the store employees. We chat and I quickly realize I was about to buy the wrong stuff. The rods I ended up buying were acutally cheaper, and a better fit for me.

Fast forward to last week. I want to get a few things for the upcoming ice season. I jump on Thorne Bros web site and do some shoppin. I had a few questions so I picked up the phone, called them, and all questions answered. Once again, I almost got the wrong stuff. I made my order and it was at my house in 2 days. I didn't spend extra for fast shipping, it just arrived that fast!!!

In this day and age where quality products and customer service seem to be low on many companies totem poles, they sure are high on the Thorne Bros priority list. Quality products, great service, and a competitive price. I don't want to sound like a commercial but when I get poor treatment, I tell people. When I get great treatment, I tell people.

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Snake River King Proficient

Snake River King

Posted
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Well said! I live alot closer to gander mt. but I would rather drive alittle farther to go to Thorne Bros. My Experiences there were thumbs up! they are second to none in service, Everone seems to really know there stuff over there, and I like how they have certain items that you cant find in other stores.

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BoxMN Grand Master

BoxMN

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They don't have enough variety in muskie lures though wink.gif

They were the only place that had my Otter bench seat last year, and they had good deals at the Mod Event this summer. Friendly place, where you can chat with other folks over a cup of coffee or Diet Coke like you were in a hunting shack or cabin.

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mojocatt Contributor

mojocatt

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They've always fixed me up good. It's like Hardware Hank vs. Home Depot, the value is in the customer service, knowledge and skill. I live in North Minneapolis, a hop skip and jump from Thorne Bros, and I love it.

Plus Bob's grocery store is right up the street from them, and they are great as well. Tasty food, good service, great meat counter.

Then Vado's Bait is about a mile to the East. Best bait I know of, it's very rare I ever get even a single bum minnow. Generous scoops as well.

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Scott M Grand Master

Scott M

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Top notch crew over there, no doubt. I'll be back a few more times. I had to run before I could drool on some jigs, boxes, and rods on my dream list. And I sure would look good in a Thorne Sweatshirt with a Thorne stocking or baseball cap. I hope my wife is reading and can stop in on "Black Friday"

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Bobb-o Mentor

Bobb-o

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I gotta agree with all the posts on here aboot Thorne Bros great service, stopped in there for the first time today and was amazed at how friendly everyone is. Matt, thanks again for getting me those gill pills out of stock, it was great meeting you.

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