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12v adapter for H2OC


styx

Question

When I am using the cigarette adapter for the H2OC in the car I am finding that it still requires the AA batteries to power on. If I forget to turn it off , it will drain the batteries even when it is still plugged into the 12v adapter. Is this a defect in my unit?

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Somethings not right with your unit or the adapter. The H2o's are designed to identify and use an external power source over batteries whenever available. Go to the Navigation Screen when it's plugged in. It should say something about "external power source" on the bottom. If you see this, then you know you're not running on batteries.

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When my unit is running on the adapter the screen does say it is running on external power. The problem is that after a few days the unit will not power on when attached to the adapter. Once I replace the batteries if powers up again just fine. I am thinking I need to return my unit.

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