Strikemaster warranty?

[Notcho]

Getting off my atv with my Strikemaster auger in hand last night I slipped on the ice and fell. No big deal right...

Got up and started up the auger to drill a hole and it would not bite in just hopped around and made little shavings.

Looked at the blades thinking I damaged them, they looked good then checked to see if I bent the shaft and it looks straight. No wobble or anything. So I thought maybe I tweaked the blades but couldn't see it so I put my spare set on tonight and same thing.

Do you think Strikemaster will help me out? I'm going to call them tomorrow to see if it is covered under the warranty. It's under 1 year old. What do you guy's think??

[CAMAN]

You screwed up the pitch. Bring it in to Strikemaster and they should be able to fix you up, probably at no charge.

[tsande00]

I damaged mine due to falling down and they fixed it at no charge. No guarantees but if the labor is minimal and they don't need much for parts I'll be you'll leave with plenty of change in the pocket.

[Gus]

Laser's are pretty picky about ice build up on the blades. Check that also.

[fsnrod]

You didn't break the center point of did you.

[tsande00]

You didn't break the center point of did you.

Great thought - definitely something worth checking.

[opsirc]

only dealt with SM once but they were great.

[Notcho]

Called them this morning, the lady on the phone said no problem we can fix it bring it in.

Stopped in this afternoon they checked the pitch with a gauge. A guy named Mike showed me the side that was way off on the gauge so they adjusted it and slapped some new blades on at my request.

They ran the motor checking everything over and making sure everything was good to go. I was there maybe 10 minutes and under $40 later I was on my way.

Customer service can't get any better than that, the no b/s attitude glad your a customer thing goes a long way with me!