Abu Gracia / Pure Fishing Customer Service

[TB Basser]

I just had to give a shout out too Pure Fishing. I got a Revo;s

SX-HS reel for Xmas this year that I just love. While fishing last weekend the reel foot that hold's it to the rod broke.

I sent it in to Pure fishing expecting to be charged for repairs as I didn't have the receipt and couldn't prove that it

was within their warranty period. That was on Monday and today a brand new reel show up at my office no questions asked. Now that is great customer service. I know I'll be purchasing a few more.

[NCLaker]

Glad to hear they have great service. Service often effects my buying decision.

This is off topic, but between the Revo S and SX you own, how do they compare as far as castablity, distance, smoothness of the cast & retrieve?

I know one of the key differences is the SX has the magnetic vs the centrifuge brakes on the S. This is the area I am probably most interested in (castabilty). I have heard the magnetic system is not as effective when adjusting to different conditions/situations to help minimize backlash issues.

Thanks

[Deitz Dittrich]

Glad you had some good resolution!

[TB Basser]

Not sure how to answer that. Mine is the 7:01 gear ratio and

I only use it for flippin. It is smooth and very compact.

I've always been pretty much a Quantum guy with few Curado's

but the Revo's is what I'll purchase in the future.

[RK]

Hiya -

NCLaker - I've been told by a couple different Abu guys that when it comes to the Revo, you're better off either getting the S, or going all the way up to the STX. Not that the SX isn't a good reel, but the performance differences between the S and SX aren't all that great, given the price difference, while the STX is a lot easier to adjust for cast control compared to the SX.

I have a couple of the S models and love 'em. Great little reels.

Cheers,

Rob Kimm

[NCLaker]

Oops ... sorry TBB, miss understood your post, thanks for responding.

RK - thanks for the tip. The Revo S is so dang cheep (relative to most BCs), I may pick one up just to check it out. If I don't like it I don't think I would have a problem reselling it.

I like how small the Revo's are, low price point, and ya rarely hear much negative feedback - most people love 'em.

[TB Basser]

Guys,

The S is a nice reel but I wanted the 7:1 and you can't get it

in the S.

[NCLaker]

Good point ... didn't realize they did not have a 7:1 version. Thats a bummer, cause that is likely what I would be looking for. That'll give me more to think about.