Metro boat dealers?

[Crankin619]

Just wondering who has dealt with Rapid Sport Marine and what has been the experience? Both sides sales/service. Also how aboat the new CP in Rogers. I have heard some real dealer horrer stories. I want to make sure if I start to work with a dealer I am going to have a relationship after the sale.

[Shorelunch]

I've had good luck with Rapid for both service and sales. I'd buy from them again (Lund purchased in '03).

[Dave1]

I bought a new (2003) outboard from Rapid this year. They gave me a good deal on it. I estimate about 2000.00 less than any 2005 model.

It ran good for the frist few outings, then started to run poorly.

The first words out of the service persons mouth were "Its under warranty, bring it in."

I did. They fixed it.

I also checked them out with the Better Buisness Bureau.

BBB said they have only had one complaint about them in 3 years, and that one was resolved.

....and last time I stopped in Kent Herbek was sitting by the front door signing autographs.

I'll be buying my next boat or outboard there.

[CanoeCruiser]

I bought a Lund Fisherman 1800 from Rapid last year, and the sales guy was OUTSTANDING, both before and after the sale. I hope to get a lot of years out of my new rig, but if and when- I'll go back there first!

On another note- Dan's Southside has been doing the routine maintenance on the motor since I bought it, and there's no complaints there. Thus far everything runs great, so I can't help on the 'fix' issues.

[Wave Runner]

Over the last twelve years I've bought five boats from Rapid Sports and have always been treated well. Service department has met my needs also - usually don't need it...

If I get to number six, Rapid will be my first stop.

[sparkyaber]

Now nobody get upset with this but..............

I was in the market for a fish and ski boat. I live in andover so Rapid was one of my first stops. I went in this spring and told the salesman what I was looking for. He said he didn't carry anything new like that. He was frank about that. (I took it as beeing short with me.) I asked about used, and his reply was "I think we have some outside, your free to look if you want." I went outside expecting him to follow, and he disapeared. WOW- not much of a salesman if you ask me. It was a crummy day out and all of the boats we covered, so I just left, never to return.

Now crystal pierz- I went in on a sunny mid-week late afternoon. The receptionist called up a salesman to take me to look at the ranger reatta. He was just a little pushy- ala, "This one won't last long", but not overly so.

I asked him about used, and he just said he had none. What impressed me is that when I brought up other manufatures that I was shopping he seemed to give me his honest opinion.

Like, "Skeeter makes a REAL good boat." He also was very helpful with features and seemed to know about the boat.

I left there satisfied.

Now, due to circumstances beyond my control- my new boat has turned into a used one, and also about 6 months down the line. But I don't think I would buy one from Rapid, and I would check back at Crystal Pierz.

Hope that helps-

[Surface Tension]

I believe every dealer is going to have a few disgruntle customers and those folks that do have a gripe will feel more inclined to tell their experience then someone with a positive one. Saying that I don't see how a review on any open forum could be an accurate indication of a dealers customer service. Also we can't verify if said complaint is legit. Therefore its not fair for a business to get raked over the coals and it won't happen here on FM.

Ask opinions here on makes, models, options and prices then go shop around. Call the BBB if you want a history of a certain dealer or better yet go ease drop next to their customer service counter.