bucketmouth64 Posted December 9, 2011 Share Posted December 9, 2011 I've been having an issue for awhile with my laptop retarting for no reason. My screen goes blank and the screen with the selections start windows normally, safe mode, safe mode w/networking, and so on appears. I thought I wasn't running cc cleaner, advance system care enough, but that wasn't the answer. I also have the advance system malware and MS security essentials. There is no pattern when this happens. As a matter of fact, it happened while I was writing this to post. I am now in safe mode with networking. Do you think I have a nasty virus that hasn't been removed? Or I thought maybe I don't have enough RAM. This is really frustrating because it happens at the most inopportune times. Any advice would be helpful. My computer is an HP G60 running W7. Quote Link to comment Share on other sites More sharing options...
upnorth Posted December 9, 2011 Share Posted December 9, 2011 Does it seem to be getting hot? If they run hot they will do that. Also some Viruses run so intense they cause a heating problem. I would make sure the fan is working, if so try running malwarebytes, then combofix. Quote Link to comment Share on other sites More sharing options...
CAMAN Posted December 9, 2011 Share Posted December 9, 2011 It sounds like an overheating issue to me also. I've disassembled a couple laptops and the cooling fins around the fan were jammed solid with hair, lint, etc. I would check that first. Quote Link to comment Share on other sites More sharing options...
bucketmouth64 Posted December 10, 2011 Author Share Posted December 10, 2011 Thanks guys. Didn't think of a heating issue. I'll have to watch that. Can't disassemble the back to check out the fan because all my tools are packed in storage right now. Are my antivirus' sufficicient? Or should I change them up once in a while. The only one I bought a subscription to is ASC. Quote Link to comment Share on other sites More sharing options...
upnorth Posted December 10, 2011 Share Posted December 10, 2011 Can you feel air flow? Most anti viruses are good, but they only work for Viruses, not spyware and malware. Some AV does come with spyware and malware protection but not all. Quote Link to comment Share on other sites More sharing options...
MN Mike Posted December 11, 2011 Share Posted December 11, 2011 It sounds like an overheating issue to me also. I've disassembled a couple laptops and the cooling fins around the fan were jammed solid with hair, lint, etc. I would check that first. Found a paper clip in the fan area once no idea how it got there, made for a easy fix though I would think a person could take some canned air and blow thru the ducts, most laptops pull air from the bottom side, people end up cutting off the air flow by accident and don't even realize they are overheating their laptop. Mike Quote Link to comment Share on other sites More sharing options...
pureinsanity Posted December 12, 2011 Share Posted December 12, 2011 I agree with probably a heating issue. Either that or the motherboard is starting to fail which is a sign of over heating. Quote Link to comment Share on other sites More sharing options...
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