Otter upgrade

[The Crumpler]

I have posed this question to the Otter folks but as yet have gotten no reply.

Do you guys know if it is possible to purcahse just the square poles for an Otter medium cabin? Since I already have the canvas, I would like to upgrade from the round poles to the square. I assume the canvas will still fit . . .

[marine_man]

I don't know for sure either, but I wonder if the velcro would be long enough to accomodate the square poles vs the round poles? You'd probably just have to come up with velcro extensions...

[EBass]

Try calling them. I didn't get a response when I emailed them before either

[Northlander]

You can order the square pole from Otter. I called them and ordered a set of poles that had gotten bent and wouldnt slide right. Just tell them you want a whloe set. I dont see why they wouldnt want your money.

[The Crumpler]

Quote:

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You can order the square pole from Otter. I called them and ordered a set of poles that had gotten bent and wouldnt slide right. Just tell them you want a whloe set. I dont see why they wouldnt want your money.

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Thanks guys. Hey isn't it funny how some folks (I am NOT referring to Otter) seem to go out of their way to NOT take your money. I can think of several restaurants and retailers who, through shear ineptitude will never see another dollar from me when it would have been so easy to convert me to a loyal customer. Let's hope they learn the lesson of customer service and let's reward those who do it well!