Jiffy Ice Augers

[hip_hop_fisherman]

Had a new Jiffy auger for two weeks and guess what, BROKE! The "metal" part where the throttle connects snapped. I love it when you have phone numbers on websites and on your manuals and warranty information to call and get nothing but automated messages. Anyone have a number where I can talk to a REAL person? Brought the auger in where I was told to but if they end up welding or anything else other than complete new parts I'm going to need someone to talk to. $330 for an auger and their parts are cheap enough to snap. Gotta love it. Where's the nearest strike master dealer???!!!

[Colorado-Ice-Man]

Hip Hop,

Don't get too discouraged.

I called Jiffy's sales department and spoke to Rob and he really helped me out. Got a replacement part sent out same day.

The Customer Service Team is a bit on the slow side, but at least you aren't trying to get help from an online store like sportsman's guide!

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Colorado Ice Man

[hip_hop_fisherman]

Had a new Jiffy auger for two weeks and guess what, BROKE! The "metal" part where the throttle connects snapped. I love it when you have phone numbers on websites and on your manuals and warranty information to call and get nothing but automated messages. Anyone have a number where I can talk to a REAL person? Brought the auger in where I was told to but if they end up welding or anything else other than complete new parts I'm going to need someone to talk to. $330 for an auger and their parts are cheap enough to snap. Gotta love it. Where's the nearest strike master dealer???!!!

[BMAT43]

I bought a a 10" 3 hp legend and have had problems with breaking off the pull cord I have tried various lengths and 2 different types of rope.... any suggestions?

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If it was so easy to catch fish.... they'd call it catching and not fishing

[Surface Tension]

BMAT43 If your pulling straight back and not pulling till the rope bottoms out then I would look for a burr or sharp edge that the rope could be rubbing against.

[dougger222]

I had the same problem with my three year old Lazer 2HP. Finally monkey riged the throttle cable with copper wire.
When my 3 HP Jiffy was under a year old the pull start mechanism exploded on me after drilling a hole and it quite. I guess the parts were switched to plastic and due to extreem cold it can break while pulling the machine over.