Sprint

[Farley]

Anyone with sprint been having terrible service over the last few months? My iphone 4s, at my house, used to get ok service but latley its been terrible (1X, whatever that is). I get full (3G) service in the metro but not at my house and forget the cabin, cant even make a call. Sprint store was no help except they will let me upgrade to a iphone 5s for free (with another 2 year contract) but if I get the same terrible service with a new phone I'm screwed for 2 years.

I'm starting to think they are throttling down my service on purpose so I'll upgrade and stay with sprint.

Would switching to the iphone 5 make a difference? its a 4G phone, my 4s is 3G?.

[ozzie]

no it won't help from what I have experienced...wife has i4 and i have i5. According to the sprint guy i talked to they are still working on their towers and were scheduled to have everything fixed by the end of June. The funny thing is that is the same talk line that I got in november of 2012 the first time I bought an i5!! Get on a framily plan and then at 25-45$ a month you don't seem to hate the service as much!! haha

[ozzie]

oh and another thing we have at our place (elk river) is a sprint tower in our home that they gave us for free to use and that is suppose to help with the reception in our house. The only annoyance with that is when you are on the phone and leave your house it will disconnect when you go off the towers service...

[Lip_Ripper Guy]

About 6-9 months ago I experienced the same thing in the south metro. It was absolutely brutal, and to the point where I wouldn't even make a phone call from the truck, because I would drop a call at least every 2 minutes. Data was even worse. We heard they were doing some tower upgrades, and it did eventually get better. Now it's just the data speed that is absolutely brutal.

[Getanet]

South Metro guy here too, with Sprint. Phone service was horrible. It's gotten better, but I would still grade it a C at it's absolute best.

Don't seem to have the same issue with the data. My Internet speed is fine at my house, but I would say 50% of the time I make a call from my living room the call drops.

[luckydog25]

Call them and ask about an Airwave. It's like a personnel cell tower in your home. I had zero cell service at the cabin and they sent me one for free. It works very good, but if you are on the phone in the cabin and leave (approx 150 feet) it will drop the call. You do need to hook it up to your internet. I haven't noticed it slowing the internet speed down either.

[LMITOUT]

We heard they were doing some tower upgrades, and it did eventually get better. Now it's just the data speed that is absolutely brutal.

Same thing happened here last summer and that was exactly what they were doing.

[Mike #1]

Switching phones won't help, the best thing to do is call sprint and complain, if your persistent they will let you out of your contract without any penalty, I was able to do it.