Vexilar Customer Service

[givetoget]

Forgot to post this earlier. Bought a Vexi modle FS1000 uderwater camera a couple weeks ago, Scratches and a finger print on the inside the lenz. Called CS and talked to Pat, he said send it in and we will see what we can do. I mailed it out on a saturday with a not please return ASP and if there is additionl chrges for that I will pay for that, and a new one was back on my porch tuesday when I got home from work .NO CHARGE

Hats off to Vexilar and there standards of doeing business.

Thanks Pat.

[PFUNK]

Always hearing good things about Vexilar customer service! As a matter of fact, I hear a lot of good stuff from Vexilar, Humminbird, and Marcum. Good to know the guys making our gear stand behind their products. Hats off to them!

[MJ1657]

Vexilars customer service is second to none

[otterman91105]

I have had nothing but good luck with my vexilar and there customer service but can't say the same about hummingbird. They were rude and not very helpful.

[hawkeye43]

I had a camera that quit, 4 years old. I took it there, 9 minutes later I was on the road. No charge, New camera.

[MN BassFisher]

You have to love the a company that has great customer service! I've heard nothing but the best from Vex

[RiverChuckNorris]

Went to Vexilar earlier this winter and had a terrific CS experience as well. They even threw in some free Vex gear for me! It's a pleasure to invest my money in a company that still values its customers, even if it means foregoing a short term monetary reward. Too bad more companies aren't run like this now-a-days.

[bturck]

There is no better feeling than to know that the company who you have invested $ in really cares about you. In todays quick paced world and internet connections for purchasing it is good to hear these stories. It certainly is in their interest to treat a customer well, great PR and also great referral possibilites....for their products.....

[Ben626]

X2 I had a battery issue in the begging of the season had actually a good time talking to the gentleman from vexilar customer service. He wasnt rushing to get off the phone with me.

With products out there from all sorts of different manufacturers be relatively the same price and doing the same thing. Customer service is key.