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Window problem


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2001 Buick regal, the driver side power window will not go back up on my sons car. It will go down but not up (if he told me that correctly, he's out of state) He can pull the window into the up position by hand, but when he hits a bump it falls back down. I think he can hear the motor when lowering the window but not when he tries to raise it. Any self fix ideas before he takes it to a shop? Would you go to a body, a glass or a wrench shop to fix.

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