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Is there a fix


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The picture is not viewable, but will take a blind shot in the dark and say the rod is probably not repairable, but you are able to send it in and get a replacement for $50, even after warranty is up.

Quote:
St Croix SERVICE & WARRANTY POLICIES

SILVER STAR SERVICE PLAN

The fact that you’re reading this probably means you’ve got a damaged rod. Rest assured that our goal is to get you fishing with it again as soon as possible. Now, if you’re convinced that our error led to its demise and you know the warranty has not expired, then our Silver Star Plan is your best solution. Here’s how it works.

1. Write a note explaining the problem. Send the note, a check for $20* and your entire rod to St. Croix. We suggest using our Discount Shipping Program, which is described elsewhere on this page.

2. If your rod was damaged due to faulty workmanship, then of course we will cover the cost of the repair or replacement during the warranty period.

3. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we’ll advise you of the additional cost to repair or replace your rod.

* The $20 s&h charge applies to shipments within the continental USA. The s&h charges for shipments to Alaska, Hawaii, and all other countries is $30 . The $30 fee for international shipments must be paid by credit card (VISA, MC, American Express, Discover). Checks from foreign banks are not accepted.

GOLD STAR SERVICE PLAN

Ahh..but what if you’re not registered as the original owner of the rod. Or your buddy stepped on your rod, or slammed it in a car door, or worse yet, used it to free a snag. No worries. St. Croix’s Gold Star Plan eliminates the uncertainty of a dubious warranty claim. Here’s what to do.

1. Return your damaged rod to St. Croix. You can use our Discount Shipping Program to save money.

2. Include a note requesting our Gold Star Service, along with a check for the Gold Star fee. Here are those fees:

$50 for any rod in these series: TRIUMPH, PREMIER (all series), MOJO (all series), EYECON, PANFISH, RAGE, RIO SANTO, TIDEMASTER, WILD RIVER

$75 for any rod in these series: AVID (all series), LEGEND (all series), IMPERIAL, BANK ROBBER, HIGH STICK DRIFTER

3. Upon receipt of your rod, our Service Technician will determine whether to repair or replace your rod. Keep in mind we’ll chose to repair it when we can make it perform like new.

4. That’s all there is to it. There’s no additional s&h charge for shipments within the continental USA. The s&h charge for shipments to Alaska, Hawaii, and all other countries is $30. The $30 fee for international shipments must be paid by credit card (VISA, MC, American Express, Discover). Checks from foreign banks are not accepted.

GOLD STAR + UPGRADE PLAN

Understandably, you’re feeling pretty badly about your damaged `Croix. So why not make the best of a bad situation and treat yourself to that higher-performance model you’ve been dreaming about? With our Upgrade Plan, you receive a brand new rod with a fresh new warranty. Here’s how you do it:

1. Return your damaged rod to St. Croix. You can use our Discount Shipping Program to save money.

2. Include a check equal to the Gold Star fee (Either $50 or $75 – see above.), plus the cost difference between the price of your new rod and that of your damaged one. It’s best to telephone a St. Croix Customer Service Representative at 800-826-7042 (select Service Center), or e-mail at [email protected] for assistance in determining the exact price.

3. That’s all there is to it. There’s no additional s&h charge for shipments within the continental USA. The s&h charge for shipments to Alaska, Hawaii, and all other countries is $30. The $30 fee for international shipments USA must be paid by credit card (VISA, MC, American Express, Discover). Checks from foreign banks are not accepted.

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Called St Croix today and there is no warranty left on it good thing is I only have to pay 50 bucks to get a new one instead of 200

Where are you buying St. Croix Premiers for $200? They should only be around $80-100.

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