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Cabela's Cust. Serv.

Mike Wallace
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Mike Wallace Community Regular

Mike Wallace

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I purchased a HB 788 at Rogers on Sunday. There was some confusion about what the sales guys showed me and what was on sale. Because there weren't any on the shelves, the lead sales guy wrote it up so I could use my $75 off coupon for in store purchases. Both salesmen answered all my questions and were patient with me (I asked a lot of questions).

Sure enough, what I thought I was getting and what was being delivered to me wasn't the same thing so I went back today and the Manager on Duty fixed everything up for me the way it should have been. The guys today were apologetic and treated me fairly. I appreciated that.

Though there was a screw up, Cabela's fixed it and made it right. Thanks, Cabela's, now I can keep using your credit card!

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Capt. H (Ret.) Rising Star

Capt. H (Ret.)

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Cabela's was real good to me too. I had a premium pair of chest waders and one boot would collapse against my ankle and kill me to the point that I didn't want to walk in the water with them. I e-mailed them one night and they told me to mail them back and they would either refund my money or give me a certificate for the amount, my choice. I took the certificate just because I was happy to get my money back. DID I MENTION THAT THE WADERS WERE 2 SEASONS OLD????????????????? They have my vote!!!

Mike

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mnguy152 Proficient

mnguy152

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they are the best for their cust. service. I callled them on 4th of july early in the morning for a price adjustment. I bought a pair of boat seats and notice that they were half off from what I bought them for. Called them up and got a check for 40 then a few days later got a gift certicate for another 40 at their store. so I got the seats for 5 bucks after everything was siad and done lol.

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