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Ford MyKey Issues


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My wife bought a 2011 Ford Escape over the summer. She brought in in for its first oil change a few weeks ago and when she got back in her car it said something about MyKey Activated. She soon found a screen that said max speed 80 mph and she could not turn the radio up. We've looked into it and I guess it is a new safety feature intended for parents to use with teen drivers, but we now can't figure out how to turn it off. The manual says to use the administrator key to set it and turn it off, but she has only used one key the whole time she has had it. She could use her 2nd key to bypass the MyKey for now, but if that somehow got programmed to she would be SOL. Does anybody know how to fix this? Also, does anybody have any idea how this gets set from an oil change? Is this going to happen every single time she gets her oil changed? Any advice would be greatly appreciated

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_ call 1800 ford key_

_________Copy page 68 from the Owners Manual_____

MYKEY™ (IF EQUIPPED)

The MyKey™ feature allows you to program a restricted driving mode to

promote good driving habits. All but one of the keys programmed to the

vehicle can be activated as a MyKey™. The key will remain restricted

until MyKey™ is disabled. Any remaining keys are referred to as an

“administrator key” or admin key. The admin key can be used to create a

MyKey™, program optional MyKey™ settings, and disable the MyKey™

feature. When the MyKey™ feature is enabled the user can use system

check in the message center to see how many MyKeys™ and admin keys

are programmed to the vehicle, and how many total miles have been

driven with the MyKey™ active.

Programming MyKey™ optional settings

Turn the ignition on using an admin key. To program the optional

settings, use the message center buttons to do the following:

1. Press SETUP until RESET FOR MYKEY SETTINGS is displayed.

2. Press and release the RESET button to display MyKey™ setup menus.

The first menu shown is:

MYKEY MAX MPH <80 MPH> OFF

3. If you don’t want to change the maximum speed setting, press the

SETUP button to display the next menu. The remaining menus appear as

follows with the default settings shown:

MYKEY MPH TONES 45 55 65 <OFF>

MYKEY VOLUME LIMIT <ON> OFF

MYKEY ADVTRAC CTRL ON <OFF>.

4. On any of the menus press RESET to highlight your choice with the

<…>.

5. Press SETUP to enter your choice. The next optional setting will be

displayed.

6. Repeat Steps 4 and 5 until you are done changing the optional

settings.

Disable MyKey™

To reset all MyKeys™ as admin keys do the following:

1. Turn the vehicle on using the admin key.

2. Press SETUP until PRESS RESET TO CLEAR MYKEY is displayed.

3. Press and release the RESET button. HOLD RESET TO CONFIRM

CLEAR is displayed.

4. Press and hold the RESET button for two seconds until ALL MYKEYS

CLEARED is displayed.

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My wife bought a 2011 Ford Escape over the summer. She brought in in for its first oil change a few weeks ago and when she got back in her car it said something about MyKey Activated. She soon found a screen that said max speed 80 mph and she could not turn the radio up. We've looked into it and I guess it is a new safety feature intended for parents to use with teen drivers, but we now can't figure out how to turn it off. The manual says to use the administrator key to set it and turn it off, but she has only used one key the whole time she has had it. She could use her 2nd key to bypass the MyKey for now, but if that somehow got programmed to she would be SOL. Does anybody know how to fix this? Also, does anybody have any idea how this gets set from an oil change? Is this going to happen every single time she gets her oil changed? Any advice would be greatly appreciated

I guess my first thought would be to contact the place that did my oil change and find out what they did and how to take care of it.

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