Water softener has a lot of water in it

[Hookmaster]

I was going to add salt last night and saw the tank was 2/3 full of water. The last cycle was earlier this week. How do I troubleshoot this?

[spearchucker]

Port could be plugged on the softner valve so it isn't drawing the brine into the softner from the brine tank.

[Tom7227]

http://www.kenmorewater.com/HSOforum/animations/product-animation/ts_index.html

[Hookmaster]

I just cleaned everything a few months ago but will go through it again.

[jwhjr]

Nice link Tom7227. I just replaced our Kenmore a few weeks ago. I had the issue with the tank being overfilled as well. It ended up being that float had been pulled up higher into the tank (kids must have pulled on the line or something?). I got everything cleaned and the float back into place and everything worked for a month or so but it eventually just quit regenerating period. Rather than put anymore time or effort into it (it was 14 yrs old), I replaced it with a Water Boss.

[Hookmaster]

The gasket was breaking apart and plugged the small screen. Thanks. The link was excellent in diagnosing this.