As easy as it is to bash companies when we have a problem, its just as easy to give praise when one is given exceptional service.
The compass/AutoPilot on my MinnKota 65AP went out on Tuesday while fishing. I delivered the unit to Johnson Outdoors in Mankato on Thursday afternoon to be repaired. I got a call at noon on Friday, with an estimate for repairs, (which I accepted) and then asked what kind of turn-a-round I could be expecting as I use this unit alot in the wintertime. They said they would do the repair immediately and ship it out that afternoon and I could expect it on Monday.
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reddog
As easy as it is to bash companies when we have a problem, its just as easy to give praise when one is given exceptional service.
The compass/AutoPilot on my MinnKota 65AP went out on Tuesday while fishing. I delivered the unit to Johnson Outdoors in Mankato on Thursday afternoon to be repaired. I got a call at noon on Friday, with an estimate for repairs, (which I accepted) and then asked what kind of turn-a-round I could be expecting as I use this unit alot in the wintertime. They said they would do the repair immediately and ship it out that afternoon and I could expect it on Monday.
Incredible! Thank you Johnson Outdoors!
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