Tire blow out question

[CigarGuy]

My wife's Explorer had a tire blowout going down the highway @70mph (son driving). Complete blowout from sidewall to sidewall-passanger rear tire. Didn't hit anything or pothole. The tires are BFG Long Trail T/A Tour. 11,000 miles, 9/32 tread left. The dealer told me they couldn't tell if defective tire or not, but plugged some mileage numbers, tire depth into the computer to come up with an adjustment amount. Paid $170.00 per tire, they offered to replace it for $71.00. I feel the tire failed and should have been replaced for free, what do you think? Thanks....

[Jeremy airjer W]

Was t he tire under inflated?

[CigarGuy]

No, at least the tire pressure sensor light wasn't on.

[Jeremy airjer W]

Original tires? What year explorer?

[CigarGuy]

2006, replacement tires. The receipt has noted that the tires are different from oem and "it may change the handling or stability characteristics". "further info is available from salesperson".

[c0untryf1sh3r]

If anything they should have just charged you for the mount and balance not for the tire when it sounds like a manufacturers defect. Or slapped a new one on there and not charged you anything, just my 2 cents. The whole "it may change the handling or stability characteristics". "further info is available from salesperson" sounds kinda fishy to me.

[Scott K]

Most places pro rate their tires, so charging you for the portion of the tire wear you have used, plus for the mounting and balancing of the tire sounds about right.

[Jeremy airjer W]

Unless you purchased a road hazard protection I think you are going to have a tough time getting them to replace it because of a "defect." also sounds like you missed a tire rotation, which they also look at for any type of warranty (they start off with 12/32" of tread. The rear tires are the wear tires and you where already down to 9/32").

[CigarGuy]

Thanks all. We did rotate them. Didn't purchase the road hazard warranty. They did offer it for 4 tires as part of the deal for 30.00 more and I went with it.