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Hats off to Humminbird!


Bigslugger

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That is good to hear, as I have a Humminbird on the boat. Have not had any issues with it yet, though.

My buddy got an ICE 45 late last winter and used it about 5 or 6 times. Took it out to use it for first ice and it wouldn't start up. Tried new battery, and still nothing. Sent it to Humminbird and they charged him $165.00 to fix it. If you ask me, that is unnacceptable after using it less than a dozen times.

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Something internal, I don't know off the top of my head. Whatever it was, it was not his fault. He took care of that thing like it was his baby. I don't have a clue why it broke. If I knew I would post the reason so others could avoid the same problem. Like I said, he turned it off last spring, and it wouldn't start up this winter.

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I just had a similar situation.... charger was bad for my 385 so I called them up and with no questions asked they sent a new one my way. Not happy the thing was bad to begin with, but I understand that stuff happens and they handled it exactly how I would have hoped.

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I'm going on year 4 with the ICE 55 and would go home if I forgot to pack it. Huge display, easy to figure out and love the target and zoom feature for suspended fish. I still pull out the old reliable FL-8 if I'm fishing with a rookie and let him use the 55. It doesn't take a lot of training for even a novice. Now if they could just add a fish-calling feature...

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[quote name='NoWiser

My buddy got an ICE 45 late last winter and used it about 5 or 6 times. Took it out to use it for first ice and it wouldn't start up. Tried new battery' date=' and still nothing. Sent it to Humminbird and they charged him $165.00 to fix it. If you ask me, that is unnacceptable after using it less than a dozen times. [/quote']

How is Humminbird supposed to know how many times your buddy used it? If they just took everyones word for it, they wouldnt be in buisness long.

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Regardless of how many times he used it, it should last longer than 6 or 8 months...

I have nothing against Humminbird. Like I said, I have one on my boat. Charging him that much money for what was obviously a defect in the unit just didn't seem right to me.

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