customer service isnt dead

[Snowking]

a little back ground this spring i replaced all the lights on the boat trailer with leds from northern. all was great until i decided to clean the garage about a month ago when i was rolling the boat around and broke a tail light lens. so i go back to northern to buy one and they don't stock them. so one of the workers gave me the number to blazer the people that make the light i give them a call and talk to a gal named debbie and she tells me they don't make a replacement lens for the led but she would look around and see if she can find one. she calls me back the next day for my address and four days later i get a package sitting on my stoop i open it up and here she sent me the whole kit with both lights the wiring every thing. all i can say is thank you blazer. what a great company you have a customer for life.

[upnorth]

Wow that is good customer service!!

[emilyblack06]

Well that's kinda rare to find services like that nowadays.

[Northlander]

Can you e-mail me that number? I have 2 of them lenses that are busted and they arent going to hang on much longer. I dont know why they dont sell replacement lenses for them. I always seem to back into something in the garage.