Stikemaster Customer Service

[Sorgy]

Guy's,

I have an old Strikemaster Mag III auger that I thought was on the down and out. Several years ago I was told that I could no longer get some of the parts for this auger. It needed the gas tank strap replaced, a new gas cap and the fuel line/ filter hose leaked bad and was plugged My local small engine guy did not have much faith in getting the parts. So she sat in a corner of the garage and collected dust with the tank duct taped to the motor

I had read some good reports on the customer service at the Strikemaster shop in Big Lake and I decide to make a road trip to check it out.

It was a 45 minute drive from my home to the shop. I arrived at 11:45 PM and they had me all hooked up and out the door by 12:15 PM. They installed a new fuel line, put the new tank strap on, a little fresh gas and a new gas cap. 4 pulls later she was running like a champ. I added a new 7" Laser drill to it and I was out the door.

I took it up to Vermilion this weekend and drilled many holes, caught lots of little perch, a couple of crappies and spent quality time with my son

Thanks for giving my old auger new life

Steve

[Mike Stark]

strikemaster does have great customer service.

[Phred52]

Sorgy, Congrats on the successful trip with your son! It shows a trip needn't be measured by the number or size of fish caught, just in quality of time spent. As a bi-product of this adventure, It shows us all that because your 'local small engine guy' says that a piece of equipment is "outdated" doesn't mean it's junk. He either didn't want to be 'bothered' with it or really isn't as good at small engine work as he thinks he is. The folks at Strikemaster ARE GOOD!! BTW, I'd start looking for a better 'local small engine guy'. Phred52

[thedeadsea]

Thats awesome! A carb kit got my Mag 3 back in business this winter as well. I put a 8" Mora bit on it once pike season closed, which drills much faster than the old single bit 10".

[Brad B]

the Mag III's will last forever if you take care of them. I have a 1991 model that still looks and runs like new and only had 1 tune up the whole time (which was last year) since I got it after my father passed away(it was his brand new and he only was able to use it maybe 10 times before he died then It sat for 15 years then I started to ice fish again and decided to use it instead of letting it sit and do nothing)

[Sorgy]

I asked and was told that my Mag III was from 1980-- Sounds about right. The new Laser Drill was awsome as well.

I put a Carb kit in mine about 3 years ago. I could not believe it when it started on the 4th or 5th pull.

Great Service- they did not charge for any labor-