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thorski

By thorski
in Computers and Electronics

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thorski Collaborator

thorski

Posted
Posted

Everything seems to be working on my laptop except I can not open my Explorer web browser. I get a window that pops up stating "www.######.com can not be found. Please check spelling and try again" The window pops up for every site I try to open. I can access, send and recieve email and other programs on my computer, just not my web browser. Suggestions? Do I have a virus??

I have had this lap top for 4 years and never had any issues with it. I guess I am due. Thanks.

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upnorth Grand Master

upnorth

Posted
Posted

You may have virus. But it could be that IE doesn't have the connection set. Go to tools, options and then connections and make sure you have a connection setup for IE. Is this the only PC/laptop you connected to the internet in the house?

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thorski Collaborator

thorski

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upnorth-

Thanks for the reply. I will give your suggestion a try.

No, we have other computers in the house. We have wi-fi. The other computers seem to be fine.

I have a sneaking suspicion that I may have a virus. With the kids home for the holiday break, I let my daughter use my laptop the other day. It wasn't until last night though when I started to have this problem.

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MNmikew Experienced

MNmikew

Posted
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It could be a virus or malware. I had it happen to mine a few days ago. IE would get not found for everything but firefox worked fine. Check your internet options. A recent virus checking malware pgm will set a proxy server set to your loopback address *127.0.0.1) causing it to not resolve the DNS.

in your IE browser:

go to TOOLS - INTERNET OPTIONS - CONNECTIONS - click on LAN SETTINGS - see if the checkbox by proxy server is set. If it is uncheck it and see if that fixes it.

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