harvey lee Posted January 16, 2013 Share Posted January 16, 2013 Just got back from StrikeMaster.The issue I had was there are 2 gussets that are welded from the cutting head up to the shaft to support the cutting head. One of the supports had a clean break in it. Looked like it was cut exactly in 2. NO idea how that happened. Stress crack maybe, we will never know.They set the pitch correctly and I am going to weld the gusset back where it was set by the shop and I will be golden. Freak break but noone to blame but the steel.While there, they noticed my t handle that is attached to my starter pull rope was damaged or broke a little on one end so they gave me a new one to put on. I had also cut the rubber bungee that holds the blade cover on and was using a bungee strap I had. They put a new one of those on also.Brought me the auger and there was no charge,The reps were as friendly as can be and got right on the job..Not sure how one beats that CS at all.Thanks StrikeMaster. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now ↓↓↓ or ask your question and then register. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.