Primos customer service

[MJ1657]

Thought I would share a story of some excellent customer service.

I bought the new Primos Double Bull Wide Entry Door blind. Set it up for the second time and one of the brackets that attaches the pole to the hub broke. When it broke it tore the fabric.

I called Primos this morning and they offered to send a pole and material to repair it until I could get the blind returned to them. I asked if I could possibly buy another blind and when they get the other blind back they could credit me. The rep says i'll do better then that, i'll send out a new blind with a call tag to return the damaged blind. His main concern is that I would have my blind available to me for the upcoming hunt.

Hard to beat that service.

[Boar]

I too have had excellent service from them. On my truth cam 46 quit working an dumb me didnt register it, an they said get proff of purchase email me a copy, then they emailed ack the proper info for me to send with the cam an wen they got it they sent me a new cam an it was the brand new improved version with longer bat life. Yhen i call for a 6 volt battery cord to plug from cam to 6 volt an they just gave me one free of charge. Super pleased with their service.

[mrklean]

Im sending in my 46 this week hopefully my service is just as good

[matchset]

that's cool! Double bull was a great company and they had that kinda customer service too when i bought my blind like 8yrs ago