site problems

[jps]

Is anyone else having problems with this site. Can't seem to get the back key to work.Have to use reload tab to bring up different forum pages. Have not had any problems on any other site. TIA Jerry S.

[Shack]

Try going in the "My Stuff" folder above and find a tab called "Cookies". Renew your cookies and you will be directed to sign back in. If this does not work run your internet browser maintenance by clearing "savee data" or "delete internet files". The links should be located in the tools or wrench icon/tab up at the top of the browser. If you have a tough go at it, post back what internet browser you are using (I.E. Internet Explorer (E), Google Chrome, Firefox, etc...). We can further help then.

No issues for me.

[upnorth]

I agree clear all the temporary internet files and history and site cookies. Too much old junk in there and sometimes it won't load the new stuff properly.

[jps]

I tried the my stuff. Got rid of a couple. Still not working like it has in the past. Using Firefox as a browser. Need some help!! Not very good with computers. jps

[upnorth]

OK try this. Go to the menu bar, then tools, then options. On the top go the advanced tab, then down the page a little there is tab the says network, click that, in there there is a option for offline files, click the clear now button. Then try it.

[pureinsanity]

I have been having problems with firefox for months. pages partial load, often times I have to refesh the page 8 or 9 times before it loads.

Im pretty techy so I tried several things and to no avail it still doesn't work. HSO works great on IE. I am pretty sure its site side with compatibility issues with the new FF. I strongly dislike IE so rather than use that I just choose to not come to this site often anymore.

JPS you are not the only one having issues.

[Jim Almquist]

Give Chrome a try.

[upnorth]

I use FF here at work, opera and chrome at home and I have not had issues. I really am not fond of the newest version of FF, but it that or IE as the other 2 have issues with some of the stuff I connect to at work.

[pureinsanity]

Im stubborn, ill stick with FF. Maybe ill try reverting back to the old firefox. If not I just wont come here much.

Update: Reverted to 4.0 which worked fine, same issues, went back to 5.0 same issues, went to 6.0 same issues.

Nothing was changed on this cpu at all to cause this.

[upnorth]

May want to do a search to find out how to do a complete uninstall. An add remove programs uninstall may leave a few traces on the PC.

[spearchucker]

Works fine on FF5 for me.

Maybe a corrupt FF profile or a plugin that is raising heck with this site?

[pureinsanity]

All Add-ins and extensions were disabled with same results.

[jps]

pureinsanity, Happy to hear I,m not the only one with problems!!! Guess I'll need some one to help. Probably the grand-kids!!! jps

[spearchucker]

I have had issue with FF in the past and I deleted my FF profile and started a new one and it fixed things. There is a utility that someone has that is supposed to fix your FF profile, but I can't remember the name. The profile is kind of like your own user settings for your FF sessions.

[pureinsanity]

Deleted the profile and SAME issue

[Shack]

And you guys have done this:

Quote:

As you browse the web, Firefox helpfully remembers lots of information for you – sites you've visited, files you've downloaded and more. All of this information is called your history. However, if you are using a public computer or share a computer with someone, you may not want others to be able to see these kinds of things.

This article explains what information is stored in your history and gives you step-by-step ways to clear all of part of it. To temporarily have Firefox not store any history, see Private Browsing.

Table of Contents

What things are included in my history?

Browsing & Download History: Browsing history is the list of sites you've visited that are shown in the History menu, the Library window's History list, and the Location bar autocomplete's address list. Download history is the list of files you've downloaded that are shown in the Downloads window.

Form & Search Bar History: Form history includes the items you've entered into web page forms for Form autocomplete. Search Bar history includes items you've entered into Firefox's Search bar.

Cookies: Cookies store information about websites you visit, such as site preferences or login status. This includes information and site preferences stored by plugins such as Adobe Flash. Cookies can also be used by third parties to track you across sites. For more info about tracking, see How do I stop websites from tracking me?

Note: In order to clear cookies set by Flash you must be using the latest version. See Updating Flash for instructions.

Cache: The cache stores temporary files, such as web pages and other online media, that Firefox downloaded from the Internet to speed up loading of pages and sites you've already seen.

Active Logins: If you have logged in to a website that uses encryption since you most recently opened Firefox, that site is considered "active". Clearing this logs you out of those sites.

Site Preferences: Site-specific preferences, including the saved zoom level for sites, character encoding, and the permissions for sites (like pop-up blocker exceptions) described in the Page Info window.

How do I clear my history?

At the top of the Firefox window, click the Firefox button, go over to the History menu and select Clear Recent History...

For Windows XP: At the top of the Firefox window, click the Tools menu and select Clear Recent History...

Select how much history you want to clear:

Click the drop-down menu next to Time range to clear to choose how much of your history Firefox will clear.

Next, click the arrow next to Details to select exactly what information will get cleared. Your choices are described in the What things are included in my history? section above.

Finally, click the Clear Now button and the window will close and the items you've selected will be cleared.

How do I make Firefox clear my history automatically?

If you need to clear your history every time you use Firefox, you can set it to happen automatically on exit so you don’t forget.

At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options.

Select the Privacy panel.

Set Firefox will: to Use custom settings for history.

Check the box for Clear history when Firefox closes.

To specify what types of history should be cleared, click the Settings... button next to Clear history when Firefox closes.

In the Settings for Clearing History window, check the items that you want to have cleared automatically each time you quit Firefox.

After selecting the history to be cleared, click OK to close the Settings for Clearing History window.

Click OK to close the Options window.

How do I remove a single website from my history?

At the top of the Firefox window, click the Firefox button, go over History (For Windows XP: click the History menu) and select Show All History to open the Library window.

Search for the website you want to remove from your history by typing its name in the Search History field in the top-right corner and then pressing Enter.

Then, in the search results, right-click on the site you want to remove, and select Forget About This Site.

All history items (browsing and download history, cookies, cache, active logins, passwords, saved form data, exceptions for cookies, images, pop-ups) for that site will be removed.

Finally, close the Library window.

[pureinsanity]

Firefox deletes everything when I click the X. No history, no temp, no cookies.

[BobT]

I quite using FF a long time ago because it started to give me trouble with speed. Even IE8 was faster. I switched to Chrome back then and I've been very pleased with it. Since IE9 came out I have begun using it more often too. In fact, that's what I'm using at the moment. It's still not quite as fast as Chrome but it's not too far behind and I find it is just a bit more compatable more often than Chrome. Although it is extremely rare that I have an issue with Chrome. The rest of my family uses Chrome. I guess I'm just letting myself keep familiar with IE because I like that one too and we still use it at work.

[Shack]

Well I installed the latest Firefox and loaded it down with every posted and remarked troublesome plugin and option set to enabled. Works great IMO. All browser based and non-browser based css, php and html links click and work like a charm.

You guys are talking about the Firefox browser back arrow link not working? Did you right click on the page and if that "back" option is working? No known bug/de-bugging or compatibly issues with HSO, so???

Not sure what OS's you guys are using but it seems to a very common issue with XP uses. Not Vista and Win 7 and I am using Win7 and even tried in Ubuntu 11.04 with the default Firefox browser. Also, amazingly, I viewed 4 different reports that buying and updating a persons mouse fixed similar issues??

Always give this a try:

Save any unfinished work or programs your have, click the "run" option in the Start menu area, type %temp% in the the box, click return/Run and highlight all items in the folder that shows up, then delete everything. Skip the folders you WILL get a warning on. Reboot and then try it.

If a no go, thoroughly read and live the below:

Quote:

3. Update your plugins

Sometimes plugins for Firefox (such as Adobe Reader, Flash, Java, QuickTime, RealPlayer, and Windows Media Player) can cause problems. Often this is because they are out of date. To check to see if you have the latest versions of all your plugins, go to our Plugin Check page:

If any of your plugins are out of date, click Update and follow the instructions for updating that plugin.

After you've updated all of your plugins, restart Firefox

At the top of the Firefox window, click on the Firefox button (File menu in Windows XP) and then click Exit. Then start Firefox again.

4. Restart Firefox in Safe Mode

Safe Mode is a troubleshooting mode that disables all extensions, uses the default theme, turns off hardware acceleration, and uses default toolbar settings and controls, among other things. To start Firefox in Safe Mode:

At the top of the Firefox window, click the Firefox button, go over to the Help menu and select Restart with Add-ons Disabled.... Firefox will start up with the Firefox Safe Mode dialog.

For Windows XP, click the Help menu and select Restart with Add-ons Disabled....

Note: You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox.

In the Firefox Safe Mode dialog, click Continue in Safe Mode.

Check whether your problem is still happening while in Safe Mode.

If the problem still happens in Safe Mode, go on to step 5.

If the problem does not happen in Safe Mode, see the Troubleshooting extensions and themes article and follow the instructions under The problem does not occur in Safe Mode to narrow down the cause.

5. Troubleshoot your plugins

Some problems can be caused by a plugin that no longer works with Firefox. To see if this is the issue, disable all of your plugins. If the problem goes away, it's likely that a plugin is the cause:

At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.

In the Add-ons Manager tab, select the Plugins panel.

Click each plugin in the list and then click Disable.

Check whether your problem happens when you have all plugins disabled.

If your problem goes away when all of your plugins are disabled, see the Troubleshooting plugins article to learn how to narrow down which one is causing it.

6. Reset your Firefox settings

Some problems can be fixed by resetting your Firefox preference settings:

At the top of the Firefox window, click the Firefox button, go over to the Help menu and select Restart with Add-ons Disabled.... Firefox will start up with the Firefox Safe Mode dialog.

For Windows XP, click the Help menu and select Restart with Add-ons Disabled....

Note: You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox.

In the Firefox Safe Mode dialog, click to put a check mark by Reset all user preferences to Firefox defaults.

To apply your changes, click Make Changes and Restart.

7. Reinstall Firefox

Some Firefox issues can be caused by a problem with one of the Firefox program files. Follow these steps to completely remove and reinstall Firefox.

You might want to print these steps or view them in another browser.

Download the latest official version of Firefox from Mozilla.com.

Exit Firefox: At the top of the Firefox window, click on the Firefox button (File menu in Windows XP) and then click Exit.

Uninstall Firefox - see Uninstalling Firefox for instructions.

During the uninstalling process, do not select the option to Remove my Firefox personal data and customizations. You will lose all of your bookmarks, history, passwords and settings.

After running the unistaller, be sure to also delete the Firefox installation folder which is located here by default: C:\Program files\Mozilla Firefox

Reinstall Firefox - see Installing Firefox on Windows for instructions.

Now start Firefox and check to see if your problem has been fixed. If it has, you can reinstall the extensions and themes you verified (in part 4 above) were not causing problems. If your problem hasn't been fixed continue with the next troubleshooting method.

8. Make a new profile

A bad profile can cause all kinds of problems with Firefox. To see whether your problem is caused by a bad profile, make a new one. If that fixes the problem, you can copy your data (bookmarks, saved passwords, etc.) over to the new profile.

Use the instructions in the Managing profiles article to start the Profile Manager and create a new profile.

When creating a new profile, do not delete your old profile. You will lose all of your bookmarks, history, passwords and settings.

Once you've created a new profile, select it in the Profile Manager and click Start Firefox.

Test to see if your problem occurs with the new profile. If it doesn't, you can copy your data to the new profile - see Recovering important data from an old profile for instructions.

Other solutions

If you've tried all of these troubleshooting methods and you're still having problems the issue may be with other software or your Windows system.

This section does not contain step-by-step instructions. For more information on any of these solutions, please check the related documentation.

Check for conflicts with your Internet security software

Some Internet security software (including antivirus, antispyware, and firewall programs) can cause problems with Firefox including blocking it from opening websites, crashes, and more. Often you can open the program's settings, remove Firefox from its list of allowed or trusted programs and it will be re-detected and things should start working again. If your program is listed at the Firewalls article, you can get specific instructions for how to properly reconfigure it.

Scan your system for viruses and spyware

Periodically, you should scan your system for viruses, spyware, or other malware. These free services are often useful:

Malwarebytes

Microsoft Security Essentials

Check your hard drive for errors

A problem with your computer's hard drive may prevent Firefox from running. Here are instructions for checking your hard drive:

How to perform disk error checking in Windows XP on microsoft.com.

Check your hard disk for errors on Windows Vista / 7 on microsoft.com.

Based on information from Standard diagnostic - Firefox (mozillaZine KB)

and

Quote:

Troubleshooting extensions and themes

Some problems with Firefox are caused by extensions, themes or hardware acceleration. This article will help you determine whether one of these is causing your problem and, if it is, describe how to make Firefox run normally again.

Start Firefox in Safe Mode

When you start in Firefox's Safe Mode, all extensions are temporarily disabled, hardware acceleration is turned off and the default theme is used. This will help determine whether one of these is causing your problem.

At the top of the Firefox window, click the Firefox button, go over to the Help menu and select Restart with Add-ons Disabled.... Firefox will start up with the Firefox Safe Mode dialog.

For Windows XP, click the Help menu and select Restart with Add-ons Disabled....

Note: You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox.

When the Firefox Safe Mode window appears, press the button Continue in Safe Mode.

After Firefox starts in Safe Mode, test for your problem.

The problem still occurs in Safe Mode

If your problem persists in Safe Mode, it is not being caused by an extension, theme or hardware acceleration. Other possible causes could be plugins or changes made to Firefox preference settings, which are not disabled in Safe Mode.

For additional troubleshooting suggestions, see Basic Troubleshooting, Troubleshooting plugins, and Resetting preferences.

The problem does not occur in Safe Mode

If your problem did not occur in Safe Mode, it is most likely because of an extension, theme or hardware acceleration. Continue following the steps in this article to determine the cause of your problem.

Turn off hardware acceleration

With some graphics card and graphics driver setups, Firefox may crash or have trouble showing text or objects on pages when using hardware acceleration. You can try turning off hardware acceleration to see if it fixes the problem.

At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options.

Select the Advanced panel and the General tab.

Uncheck Use hardware acceleration when available.

At the top of the Firefox window, click on the Firefox button (File menu in Windows XP) and then click Exit.

Start Firefox the way you normally do.

If the problem is no longer happening, then hardware acceleration was likely the cause. You can try updating your graphics drivers to see if that fixes it or simply run without hardware acceleration. Otherwise, your problem is likely related to extensions or themes. Continue with the steps in this article to see if they help.

Switch to the default theme

If you are using a theme other than the default Firefox theme:

At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.

In the Add-ons Manager tab, select the Appearance panel.

Select the default theme, then click the Enable button, to make Firefox switch to that theme.

Click Restart Firefox if necessary.

After you restart Firefox, test for your problem. If it no longer occurs, the theme you were using was causing it. If it still occurs, continue following the steps in this article.

Disable all extensions

To determine whether a faulty extension is causing your problem, you can disable all of your installed extensions:

At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.

In the Add-ons Manager tab, select the Extensions panel.

Click the name of an extension in the list to select it.

Click Disable to disable the selected extension.

Repeat this for each of the other extensions in the list.

Click Restart Firefox.

After you restart Firefox, all extensions will be disabled. Test for your problem.

If the problem still occurs with all extensions disabled, it is most likely that the localstore.rdf file in your Firefox profile is corrupt. You can Reset toolbars and controls to resolve the problem.

If the problem no longer occurs with all extensions disabled, one of your extensions was causing it. To find the extension that was causing your problem, continue as follows:

Test for faulty extensions

To determine which of your disabled extensions was causing your problem, you can re-enable each extension one at a time.

At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.

In the Add-ons Manager tab, select the Extensions panel.

Click the name of an extension in the list to select it.

Click Enable to enable the selected extension.

Click Restart Firefox.

After you restart Firefox, test for your problem. If the problem comes back, the extension you just enabled was causing it.

Note: If you have a large number of extensions, it may be quicker to enable more than one extension at a time. The method with the fewest number of restarts required is: Enable half the extensions in this list, then restart Firefox and test for the problem. If the problem reoccurs, you know that the faulty extension is one of the ones you just enabled. If the problem does not occur, you know the faulty extension is one of the disabled ones. Repeat the process until the faulty extension is found.

After you find the extension that was causing your problem, disable or uninstall the faulty extension and re-enable the other extensions in the Add-ons window.

Updating extensions

If an extension was causing your problem, it may have an update available that will fix it:

At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.

In the Add-ons Manager tab, select the Extensions panel.

Click Find Updates.

If updates are found, install them by clicking Install Updates.

When the installation is complete, click Restart Firefox.

After Firefox restarts, your extensions will be updated. If the extension that was causing your problem had an update, re-enable it and test for your problem again.

Checking extension settings

Some problems are caused if the settings of an extension override Firefox settings (e.g. problems with toolbars). Therefore you may want to check the extension's settings to see if you can find the option that is causing your problem:

At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.

In the Add-ons Manager tab, select the Extensions panel.

For the extension that is causing your problem click the Options button.

Click your way through the settings to see if there is an option that may solve your problem.

If you found a suitable option, click Save and Restart Firefox.

If you have reviewed and actually done all the above, I would start uninstalling and re-installing video/graphics cards and other media display driver related items.

If you totally uninstalled,

1.Backup your bookmarks, bookmark manager > file > export.

2.Uninstall Firefox

3.Delete the profile folder. C:\Documents and Settings\user name\Application Data\Mozilla

4.If there remains a C:\Program Files\Mozilla Firefox folder, delete it.

5.Reinstall Firefox, you can install it in the default folder.

6.Import your favorites back thru the bookmark manager.

delete temp folder, reboot after this, re-install and still have the issues, it has to be something local like a virus or third party software.

Short of seeing it in person, I would honestly have to say it is something in setting or local on the your PC. Doubly short of all the above failing, all I can do is direct you towards Firefox's Support and contact them to resolve the issue. Tough one fur sure.

[spearchucker]

So much for short and sweet.

[pureinsanity]

I did not have a back button issue. I had a loading issue. Sometimes a page would load immediately sometimes I would have to click on it, then refresh it a few times to load.

Even the home page would take a while to load. I still think its something to do with compatibility as nothing ever changed on my FF profile. I gave up. I installed chrome to try it and i already do not like it that much. Might go back to IE.

Ive restored ff to its barebones default settings, removed all plug ins and extenstions and it doesn't help one bit.

I did spears profile delete and at first I thought it worked better, but then I was back to the same old.

*waves white flag*

[BobT]

Quote:

I installed chrome to try it and i already do not like it that much. Might go back to IE.

If it's the appearance and functionality of Chrome you didn't like, note that IE9 is now fashioned similar to Chrome so it appears and functions very much like Chrome.

[Shack]

So much for short and sweet.

You can always just click the "Fixes Everything With Just One Click" button everyone seems to be searching for. That's your short and sweet when it comes to anything PC. God forbid the amount of PC users currently today, were around and in the same number back in 1988.

If you could fix anything back in '88, heck even 1998, with "just" the above, you were considered a geniuses. Today it's "Overwhelming".

Good luck to all. Hope the issues get fixed and the above helped.