need humminbird help

[mww24]

i have a brand new humminbird 727. From the day i got it the depth reads 3.5 feet. it doesnt matter how shallow or how deep i am or how fast or slow i'm moving. When i turn it on with the transducer out of the water i hear it clicking like its working, but no matter what settings i try or no matter how many times i reset it it does not work. any ideas. thanks.

[reddog]

When you boot it up, go into the test mode and check for connectivity between the unit and the transducer to begin with. If it shows it reading as connected, then I would probably call Humminbird service and ask them. Its rare, but possible it will need to be sent back.

Google up "Unofficial Humminbird Forum" and post a message and Greg Walters from Humminbird will typically answer within half an hour. not all the time, but for the most part, he is there in a very short time.

Cant post a link here without getting my hand slapped, so youll have to google it yourself.

R