Jump to content
  • GUESTS

    If you want access to members only forums on HSO, you will gain access only when you Sign-in or Sign-Up .

    This box will disappear once you are signed in as a member. ?

Frabill Hub problem. Someone must have experienced this...


eman

Recommended Posts

had the hub for 3 seasons, used only 2 seasons. Maybe had it up 20-25 times. The grommets have come off the tent where the pole structures attach so that the pole systems (there are 5 including the top. All 4 of the sides have failed) do not stay connected. The holes are now too large where the grommets were to keep the pole systems in place. Tried washers on the outside of the tent but it doesn't appear one can use very large washers and the ones we did use did not keep the eyebolts and straps on the ends of the pole systems from pulling back through the tent. Frustrating!

Link to comment
Share on other sites

Last year I had the exact same problem with mine. I called their customer service number and they explained that years model and before had a different design around the grommets. They said the new ones are reinforced where the hub attaches to the fabric. They had me ship mine in and they sent me a brand new one with the new and improved design free of charge. The new design does seem like it will hold up a lot better.

Link to comment
Share on other sites

Join the conversation

You can post now ↓↓↓ or ask your question and then register. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.



×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use and Privacy Policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.