aqua vu micro plus blue screen?

[stealth3350]

i bought the micro plus. i open it and flicks blue for a second and sometimes u have to open and close it a few times to get the blue screen to go away.. they did exchange it for a new one. but did the same thing.. i havnt even used it in the cold yet.. will be interesting to see how it works then.. anyone else experience this

[ChrisMunchow]

Stealth,

A couple things here. The units power on/off by opening the case and are triggered by a magnet in the lid. If you open and close the lid repeatedly very quickly not allowing the unit to fully shutdown or power on you might experience a blue screen. I've had this happen a few times in the hundreds if not thousands of times I've opened and closed these units at the last two shows as part of my unit demo. Simply closing the lid and waiting around 5 seconds is all you need to do.

Another thing you might be seeing is if the camera is not all the way plugged into the unit, you will see the blue screen. I have unplugged the camera from the unit and was certain I had replugged it in all the way only to see the blue screen. You have to really push it way in (insert middle school jokes here) to properly seat the camera cable. I've opened about 30 of the Micro Plus and Micro Plus DVR boxes and didn't have a blue screen on any of them but wouldn't be shocked if some left the factory with the camera cable not seated all the way in. We'll look into this of course going forward to make sure units are being assembled correctly.

Thanks

Chris

[FlagsDown]

I had the blue screen(of death!)as well, and pushing the plug fully in to the screen part took care of the issue!

Thanks Chris!

[FlagsDown]

I guess that didn't fix it after all! All I get now is the blue screen.

What's the next step, Chris?

[stealth3350]

yup, i plugged the cable all the way in.. im curious to hoow these are going to work when its -10 outside.. is this just normal?

[gurkster]

Yikes - I was looking at getting one this year. I love how small they are compared to my Aqua-Vu Scout. Sounds like I should re-think it for this year at least?!?! Anyone have a happy story with them?

[Rick]

I can't make mine turn to a blue screen it works fine. It's a pretty cool little unit.

I got it at the sports show and have had no problem with it. Works great in the cold weather as well.

[stealth3350]

Rick, when u open yours it doesnt even flick blue for a second after the aquavu logo dissapears from the screen

[Flatlander]

You got me a little worried, as I bought one at the show this weekend. Probably kind of dumb, but I opened and closed it about 50 times today, and no blue screen.

[Rick]

Ya Flatlander, I did the same and the Mini+ is all good.

Rick, when u open yours it doesnt even flick blue for a second after the aquavu logo dissapears from the screen

No, not even a flicker. It's been running good.

[B-man715]

I wonder if it's the same diode issue as last year?

[stealth3350]

Well I sent 1st one back to aquavu. Customer service was very polite and helpfull.. But after getting the camera back it still had the same issue. even slip sighned of by the tech who inspected it. Now tell me why it still does the exact same thing after a tech inspected it. Thats why I thought it was normal..