Bucher Tackle Company

[Scoot]

Not too long ago I wrote a post about a Super Topraider that was giving me problems. I didn't get any advice on how to fix it, so I decided to contact the company to request a replacement lure (the store where I bought it was out and was unable to order more).
Long story short- I ended up getting an e-mail from the president of the company explaining he was very sorry I had a bum product and that he'd like to "take good care of me" to get my business in the future. I am extremely satisfied with the customer service I received and would recommend to anyone their products based on how incredibly well I was treated.
Way to go Bucher Tackle Co.
Scoot

[RuKiddingMe]

Scoot, this guys name wouldn't happen to have been Jeff Tilkens would it? I'm dealing with him right now, and appartently the problem with mine was a bad counter weight and a new has been shipped.

That's a decent company if you ask me.

Matt

[Scoot]

First I got a reply from Jeffry Tilkins, then I got a follow up from a different fellow, Jason Maples (if I remember correctly). Sounds like you're being treated well too.
Nice to see there are still companies that believe if you make a good product, stand behind it, and make sure your customers are happy, you'll be able to turn a buck. I'll make sure I continue my business with them.
Scoot

[SWMuskeye]

I am having problems with the Super Top Raiders propeller. They said that I need to send it in to get replaced. Is this what you guys had to do? It seems like an awful lot of trouble to pay shipping and then wait a few weeks for the product to come.

[Scoot]

I e-mailed them and they took care of it via e-mail.
Scoot

[RuKiddingMe]

SWMuskeye, one thing to keep in mind is that the TR's/STR's are hard to come by right now so if this is a confidence bait for you, you may be better off and actually spend less time just sending it in to be replaced. Just a thought.

Matt

[looperhunter]

hi guys, i', fairly new to the muskie thing, but i have a queation, my top water raider only rolles like a dog when i reel it in? do you think its defective or is there a certain type of leader i should be using. I would love to use the bait more because i have seen how efective they are, but i just can seem to work mine right. Any info would be greatly appriciated!

[RuKiddingMe]

Looperhunter, send that thing back, that is exatly what mine was doing, and as it turns out that problem is from the counter weight breaking loose. I went to the bucher HSOforum and fired off an email, i had a reply with in a day and a new lure in my hand shortly after that.

They did send me back the wrong colors, but I guess I can't complain, I hooked with my personal best (high 40's) yesterday and ended up loosing it at the boat, man what a blast, bummer she got away, but I'm not worried I know where she lives... hehe

Good Luck...

Matt

[Guest]

If you want the best lures you can get look for Pete Mainas line.

[This message has been edited by Muskie Maina (edited 08-04-2003).]

[Guest]

Loophunter,
you might want to try a leader that doesn't have a swivel that spins. Might just be the bait though.

[AWH]

Hopefully Muskie Maina's post will be deleted. Your opinion of Joe doesn't belong on this forum. Whether you feel that way about him or not, this is not the place to bash. Also not sure what having money has to do with catching big fish. Money doesn't catch fish. There's plenty of people with much more money than Joe that would have a hard time catching a 20" northern, let alone a monster musky.

I've never met Joe, but what I do know is that Bucher Tackle makes some outstanding baits. So whether I like him or not, I'm going to buy Bucher baits. I agree about Maina baits though, quality baits that catch big fish...just as Bucher baits do.

AWH

[Guest]

You are right AWH,These were my personal comments and should have remained so,so I chose to edit it myself. By the way having alot of money can put you into a well guided boat alot more often than a guy who has to be at work more than once a week or the guy who spends the year, or several years, saving up for a guided trip of a lifetime.