Tire Warranty?

[kevfish1]

I got just 7000 miles on 3 tires on my car. the guy at the shop said we may have trouble with the warranty because I only put 3 of them on the car and not al 4 tires. Anyone ever experience this. Seems silly to put 4 tires on when only 3 are needed. When I read the warranty I see nothing about neeing to put all 4 on at the same time.

[Scott K]

Sounds like a good sales gimmick to me

[Macgyver55]

That's a crock.........Ask him, "if I have a problem with a tire and I put my spare on, does it then void the warranty on the other 3?"

Tire warranty is not based on the amount of tires purchased.

[CAMAN]

Each tire is required by law to have a date code stamped on it. To find it look for the letters "DOT" followed by a bunch of numbers and letters. The last 4 numbers are the date code of when it was manufactured the first two are the week # and the last two are the year. Go back to the place you bought them from and tell them to write the date code of the three tires into your account and also you should write it onto your reciept for your records. There is now absolutely no way they can give you the run-around if something should go bad.

[kevfish1]

Well I had 3 new tires put on and was told that they do not think they will fall under the warranty. They left one of the bald tires on my car and removed one that had about half the tread on it yet. they stated that they could tell by the date code which ones they put on.

So I drove away with one bald tire yet. It just dont make sense to me. They told me a couple of times what a pain it is to try to get them waranteed and that they do not think they will be. I told them it does not matter how many were purchased. Now they want to say "they think it is an alignment issue" I asked why they think this. He said because the steel chords are sticking out on the inner side of one of the 3 tires. The tire is bald all the way across and i told him they have to start sticking out somewhere on the tire. So one of the tires he removed still had tread on it. He said it is one they sold me and they would have to send it in to see if it is waranteed I told him that if it is not I want it back so I can put it on the car instead of the bald one. I dont know how this is going to turn out but it dont look good. Last tire I will ever buy there.

[pinkfloyd4ever]

I say they honor warranty, if not take it higher to the BBB or secretary of state, something doesn't sound right.

[Jeremy airjer W]

If it is a tire dealer than they had to notate the DOT #'s from the tires they sold you. If its sear/fleet/sams I'm not sure if they have to or not. I know we have to an all Goodyear tires and some of there other brands.

Do you have the original reciept?

If all four are the exact same tire and the DOT's are not notated than how would anybody know what tires they put on? Seems to me that the most logical deduction would be the most worn out tire would be the one you did not purchase. The other three would be the ones you did purchase.

Why are you claiming a warranty issue?

[CAMAN]

Well I had 3 new tires put on and was told that they do not think they will fall under the warranty. They left one of the bald tires on my car and removed one that had about half the tread on it yet. they stated that they could tell by the date code which ones they put on.

So I drove away with one bald tire yet. It just dont make sense to me. They told me a couple of times what a pain it is to try to get them waranteed and that they do not think they will be. I told them it does not matter how many were purchased. Now they want to say "they think it is an alignment issue" I asked why they think this. He said because the steel chords are sticking out on the inner side of one of the 3 tires. The tire is bald all the way across and i told him they have to start sticking out somewhere on the tire. So one of the tires he removed still had tread on it. He said it is one they sold me and they would have to send it in to see if it is waranteed I told him that if it is not I want it back so I can put it on the car instead of the bald one. I dont know how this is going to turn out but it dont look good. Last tire I will ever buy there.

If you've got cords sticking out of one of the new tires after only 7000 miles then I would take it to an independent shop that does free alignment inspections and see if it truly is aligned or not. But sorry to be the bearer of bad news, it sounds like an alignment issue to me.

[Jeremy airjer W]

I didnt catch the 7000 mile part. You have an alignment issue if they are worn out already. I'm betting toe is way off and scrubbing the tires hard as you drive. If the alignment is off there is no warranty.

[kevfish1]

what would be considered way off as far as the toe goes???

[Scott K]

what would be considered way off as far as the toe goes???

This would vary from vehicle to vehicle, but anything over .25" I would consider excessive.

[Whoaru99]

what would be considered way off as far as the toe goes???