Wireless Keyboard / Mouse won't wake up Windows 7 Home Premium

[LwnmwnMan2]

I have a Dell with Windows 7 Home Premium. I run a Logitech wireless keyboard (K350) / wireless mouse combo.

I won't wake the computer up from sleep, even though I have the computer set not to sleep or hibernate.

Whenever I turn the TV to the setting for the computer I just get a black screen.

If I push the power button on the computer, I'll get the "Log On" screen with the little windows emblem and password window on it, but the pointer is still froze, and I cannot enter anything.

If I turn the whole system off and back on, everything works fine.

I can also access this computer through Logmein with either my Droid or another computer and everything works fine.

Any help would be greatly appreciated.

[upnorth]

I have a Dell with Windows 7 Home Premium. I run a Logitech wireless keyboard (K350) / wireless mouse combo.

check the setting for the wireless portion to see if it is set to allow windows to shut down the power to the wireless controller

I won't wake the computer up from sleep, even though I have the computer set not to sleep or hibernate.

Could just be a blank screen saver

Whenever I turn the TV to the setting for the computer I just get a black screen.

Could just be that you need to toggle the video to the tv, usually function F4

If I push the power button on the computer, I'll get the "Log On" screen with the little windows emblem and password window on it, but the pointer is still froze, and I cannot enter anything.

I am just guessing that it is just not restarting the wireless controller til windows starts.

If I turn the whole system off and back on, everything works fine.

I can also access this computer through Logmein with either my Droid or another computer and everything works fine.

Any help would be greatly appreciated.

Not messed with wireless mice and keyboards a whole lot, but sure sounds like it is shutting power down to it and not turning it back on. I would check to see if there are power setting for the controller in device mangler and set them to never turn off

[LwnmwnMan2]

I have hibernate turned off, sleep turned off, monitor not allowed to sleep, and keyboard and mouse both enabled to wake computer.

One thing I did notice was the HDD was allowed to sleep after 20 minutes, so I turned that to "never".

[upnorth]

What I was referring to was the setting for the wireless mouse. Many of those kinds of devices have settings to allow windows to turn them off to conserve power.

[LwnmwnMan2]

Right, I had those changed as well.

Last night, before I headed to bed, I had changed the hard drive to never sleep, and then this morning, when I got up to do payroll, the computer was still working.

I will see what happens once I get home from work today and do some more paperwork.

[upnorth]

That makes sense as, when the disk quits spinning many of the apps do too.

[pureinsanity]

Right, I had those changed as well.

Last night, before I headed to bed, I had changed the hard drive to never sleep, and then this morning, when I got up to do payroll, the computer was still working.

I will see what happens once I get home from work today and do some more paperwork.

I havent received my check yet. I think you forgot to include me in your payroll

[LwnmwnMan2]

I havent received my check yet. I think you forgot to include me in your payroll

That's okay, it would have come back with a big red NSF stamped on it anyways.

[Moose]

I have the same problem with XP Pro. I can put the computer to sleep with the wireless key board but it will not wake it up. I have to press the power button to wake it up. This keyboard has the mouse integrated into a joy stick and moving that will not wake it up either. Moving the mouse activates the wireless receiver but will not wake up the computer. Any ideas to make this work?

[LwnmwnMan2]

Mine was back to same ol same ol after working for 36 hours.

[LMITOUT]

I don't even bother with hibernate or sleep options. Different computers and various operating systems, they are nothing but trouble and never work like they are supposed to.

[upnorth]

Not a lot of experience with wireless mice and keyboards, but a google search may have found a solution.

You may have to configure the USB wake-up in your computer's BIOS settings. Enter the BIOS on POST (usually by pressing the DEL or F1 keys) and search the tabs for the USB and/or power settings to enable Wake-up on mouse/keyboard, etc.