Printer won't print from one specific computer

[LwnmwnMan2]

I've lost the ability to print to my Canon MG8100 with the Windows 7 home computer.

I can print from the Vista laptop.

The 7 computer says the printer isn't on the network.

I tried unistalling the printer, but I can't seem to delete it.

[fishnowworknever]

Is this a wireless printer? How is your Win 7 machine connected to your home network?

If you want to delete that printer, try highlighting the printer from "Devices and Printers" via your Start button, along the top bar you should see "Print Server Properties", click that option.

Click the driver tab

Highlight your print driver and hit delete.

If it fails, you will need to go to Control Panel>Administrative Tools>Services (The Administrative Tools appears when View By "Small Icons" or Large Icons" is selected within Control Panel in the upper right hand corner)

Find the Print Spooler service, right click on that service and choose stop, then start. Try deleting the print driver again.

[upnorth]

Before you go too far, just try reinstalling it. My guess is that the driver is corrupt, happens pretty often in the computer world. Next guess would be an IP change if your printer is getting an IP address automatically.

[Shack]

With Win 7 You do have to install the device twice. Once as a system device and second as a network device.

Once in Network (LOL I Highlighted the wrong thing and click "Add a Printer" to the right of the Yellow):

and of course as a device:

If you installed it on the network just make sure it is still being displayed as being on the network.

If you use the master Suite that I assume comes with the printer or can be downloaded from the Manu's website, it does this all for you. I should say "should". It will then show up in your devices multiple times depending on how you install it (I.E. Wirless, USB, eithernet cable). If you are running multiple printers of the same make and model on hooked into the machine different ways, well you will want to rename them when install so you know what it which one.

Then you have the mentioned above. Or could be a hard ware issue with the printer. A little more downlow on the info is need but should be a simple fix. Rebooting the PC/Laptop should be done also. Win 7 will correct most IP related issues with a reboot. Uninstall and reinstall is next on the list.

[LwnmwnMan2]

Shack -

You have enough copies of your Brother printer?? Do you have one for each IP address it wants??

Anyways, thanks for the help.

I did a reboot of the Win 7 computer and the printer was no longer listed.

I did a search, but the printer couldn't be found.

I went to the printer and reset the WLAN settings, choosing a different access point (have many scattered around the house).

Re-searched for the printer and this the Win 7 computer found it and printed.

I don't know why it won't recognize the printer with the other access point.

[upnorth]

ARP(Address Resolution Protocol) cache. When on the same subnet, devices uses MAC addresses instead of IP addresses. What happens is that a network device(switch, router AP) will get a corrupt MAC address in the table and you have to clear the ARP table or reboot the device.

[fishnowworknever]

"Have you rebooted, twice?"

[Shack]

Lol I just love my printer. I actually do even though it is a Brother. :wink. Enough so I kept a look out and found them going for $149.00 a piece. My work bought them up and I use one at home. I just did a poor job with naming but has been tracking them down and naming. The photo printing is not top notch but for an ink jet print very nice. The kicker is it has two trays and both go ip to 11"x17". Hard to get a good printer that can print out CAD prints and drawings on 11"x17" ledger for under a grand. These have worked flawless and working in the fab world with seniors huge difference between letter and ledger.

Being able to walk up with any flash memory wireless, card or device, hook up and edit and print right from the machine has been cool.

I think upNort is on the case. I agree.