lowrance lcx 25c problems

[Fredd]

I remember seeing some problems with this unit and was trying to help my buddy troubleshoot. He is not able to get his unit to quit flashing the depth on his boat. When I hook it to my boat, it works flawlessly in water deeper than 15 feet and stops reading the depth when the water gets less than 15 feet. He has done hard and soft resets and upgraded to the most recent software. It sounds like Lowrance has not been very available/helpful. any ideas? Thanks, guys!

[JohnMickish]

Have you tried calling them? They say they are getting better, give it a try. My opinion is it kind of sounds like a transducer issue, kind of. It dosen't work on his boat but does work on yours, as long as you are deeper than 15 feet. Just by things changing from one boat to another makes it sound like a connection/voltage/transducer problem. Check these out first.

[Jim Almquist]

I think that mnfishinguy is right about the transducer being the culprit. I am still bothered about the loss of bottom in shallow water. I know there was a bad version of software and right now I am unsure if the fix was to go backward or upgrade. I have the LX25C so I will check on what version I am running at but I also have the 200hz/50hz transducer and that might make a difference because I have never had a problem in shallow.

Never hurts to call but just make sure you have a speaker phone and some snacks handy

[Jim Almquist]

I just checked my software version and I am running the latest and greatest version 2.1.0 if it helps.

[Fredd]

He is running the same version. I thought that it might also be in the ducer, but my lcx 17 runs perfectly on both mine and his boat. Is there an issue with the 25c being more finicky about the ducer than other models? He has said that customer service at Lowrance is non-existant. They want about $150 just to look at the thing (shipping and service fee). Thanks for the feedback.

[JohnMickish]

It's more like $250 or $299, I can't remember. I was just on the phone with them a few weeks ago and they have improved alot so give them a call, what does your friend have to lose?

[Jim Almquist]

The only thing that I can think that might be wrong is that he accidentally put the unit into 50hz mode for the transducer when it should be 200hz. If it still is a problem he might have to bite the bullet and call Lowrance CS and see what they can do.

[Fredd]

It is set up for 200 khz ducer. Reading around at other sites, this sounds like a not to uncommon problem with various units (522, 20, 27....). Sounds like it might be the processor/transducer. He definitely won't spend $300 to have it looked at and has spent too much time on the phone with Lowrance already for his liking. Thanks again guys!

[Jim Almquist]

I know what you mean Fredd. Too many problems with too many of there products across the line for my liking and with great customer that gets pretty hard to take. When the time comes I will be looking at a Hummingbird with the SI real close.