Clam Yukon install instructions

[TJB]

I did put it together yesterday but I am unhappy with the instructions when it comes to putting the rubber strip on the sled/canvas. I thought I had it perfect and then went to put the spears in and they do not reach the bars to clamp in. They are about 3 inches short. [PoorWordUsage]!!!! I followed the directions and pulled the canvas until the porch bar was off the ground and then I watched until it hit the ground. I will call Customer Service today and see what they say. ANYONE ELSE HAVE A SIMULAR EXPERIENCE?

TJB

[Otts]

Call Clam and they will take care of you. My buddy had the same issue with his Yukon. THey sent him a new set of longer poles for his.

[Gus]

My buddy had the same problem with his Voyager. Clam sent him new poles. His were about 3" too short as well.

[Wobbler]

The directions are poor. A buddy and I had the same problem and the back poles were to short. What we did was set up all the poles and pulled in the back and once all the poles were tight we put the molding in. The directions don't say that but that is what I think they should say! It is definitely a 2 person job!

[TJB]

YEP!

Just got off the phone with Clam Corp and they are sending me 2 longer spear poles. The Customer Service lady was very nice and said that they did have a batch of houses that went out that require long spear poles. 51 1/2 which are the normal size are not long enough. Canvas is longer in my case. They are sending spear poles that measure 54 1/2.

Thanks for the heads up guys. I asked if there is a way to know before purchasing or assembling and she said NO.