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Computer not recognizing smartphone


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When you connect it to the PC the options should pop up.

If it doesn't pop up, while it's connected to the PC, swipe down from the notification area and it should show what "mode" it's in and give you the opportunity to change it.

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Couple options for you to try.

First I would:

1.) Try enabling Development/USB Debugging and see if your computer recognizes your device.

Settings > Applications > Development > USB Debugging.

I am thinking this should fix it.

2.) You might try simply restarting the phone. Power it off take the battery out for 30 seconds and put it back together and turn it on.

3.) Go to your manufactures HSOforum and download the latest and most up to date software they have for syncing your phone via USB to computer that might help as well.

if all else fails.

4.) Plug it in via USB, then right-click My Computer (assuming you're using Windows), then choose Manage. In the following screen, click Device Manager to the left; at the bottom you will see Universal Serial Bus controllers, expand the list if it isn't already. Next I'd remove/uninstall any unknown devices or ones labeled mass storage device. Once you do that, perform a safe removal, disconnect the USB cable and then reconnect it so that it reinstalls the driver.

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