Lake Master Chip for LMS-320

[lawmanjoe]

I have the LMS-320. The Lowrance HSOforum had some wierd language about using the chip with the unit. I sent an email, but after no responce, I called Lowrance. The rep on the phone told me that it would work with my unit if I had the latest software (which I do). I bought the card, put it in, and wow it works great, I think. Problem is after using it I received a message form my first email stating that it would not work in my unit, that I would have to send it to Lowrance to get it formatted to work.

Any idea if I need to send it in to make it work even better? Lowrance customer service has not impressed me so far.

This is the exchange so far. . .

The unit should be at the current OS software version of 1.3.0. To verify that the unit is at that version, press Menu twice and select System Setup/Software Information. However, just updating the unit will not provide the compatibility with the new charts. The LakeMaster Map must be sent in to be reformatted.

Please contact Customer Service directly, to arrange for this service. Advised the representative that your LakeMaster Map must be reformatted to be compatible with your LMS-320.

If further assistance is needed, please let us know.

Lowrance Customer Service

12000 E. Skelly Dr.

Tulsa, OK 74128

Customer Service: 1-800-324-1356

Lowrance HSOforum: <http://www.lowrance.com/>

LEI: Parts & Accessories 1-800-324-0045

online at <http://www.lei-extras.com/>

#7

-----Original Message-----

Received: 4/20/2005 10:06 PM

To: [email protected]

Subject: Re: Lowrance GPS Question [78380:92699]

I spoke to a rep at lowrance last week who said I simply need to have the most current software on my unit from the HSOforum. Was he wronge?

[Paul Waldowski]

LMJ,

As long as you have the updated software you are good to go. I went through the same thing a while back. Seems even they don't know at times

[doc]

In this case, "If it works don't fix it!"

[TiredOfWorking]

I have the same unit with current firmware and my Lakemaster chip did not work properly when I received it. I contacted Lakemaster and they told me that the first batch of chips from Lowrance had a flaw that caused the chip not to work in some of the older GPS units. I returned the chip and was sent a replacement chip that works fine. Maybe it was the chip they were talking about re-formatting.