took out our ice castle to the state park this past weekend, but after trying to crank down drivers side, it would only go down 1/2 way tops, i did grease the zerks, previous owner must not have, otherside went down. I've been researching alittle and guys were saying you need to pull out the pivot assembly and clean it out. I tried calling IC this morning and the guy was telling me to try to keep forcing grease in the zerks and working the winch up and down or to clean the assembly, I need to take the tire and hub off to pull it out?! What i thought I read is you jack up the side, take a bolt off and pull out the assembly-watching for your electric brake cable-- my question is which bolt? I looked underneath and I saw one nut--exposed to the elements, looked pretty rusty--close to the tire, is that the one? or is there another one on the inside of the frame where the pivot assembly is welded to the frame? thanks for the tips!