Jump to content
  • GUESTS

    If you want access to members only forums on HSO, you will gain access only when you Sign-in or Sign-Up .

    This box will disappear once you are signed in as a member. 😀

  • RECEIVE THE GIFTS MEMBERS SHARE WITH YOU HERE...THEN...CREATE SOMETHING TO ENCHANT OTHERS THAT YOU WANT TO SHARE

    You know what we all love...

    When you enchant people, you fill them with delight and yourself in return. Have Fun!!!

Sign in to follow this  
Orlip

Vexilar customer service

Recommended Posts

Just thought I would post a little note stating how good I think the Customer service is at Vexilar. I have an FL-18 and thought it was making to much noise the tech said it was normal but I still thought other wise. He brought out 3 new heads turned them all on and said which do think is quieter. I pointed to one and he said no problem switched mine with it. Best part is NO CHARGE. He also was very patient and answered all my questions. I give them 2 thumbs up.

Share this post


Link to post
Share on other sites

That is great to hear! Thanks for sharing your story!!

Vexilar is always willing to lend a helping hand and get you what you need!

Share this post


Link to post
Share on other sites

Always good to hear good customer service with any product. I have had similar results with vexilar and it's nice to see they are on the right path.

Share this post


Link to post
Share on other sites

I havent even had a problem with mine, good to know if some ever goes wrong i can count on quality service... i wonder how long it will be until someone who hates on vexilars will ruin this post?

Share this post


Link to post
Share on other sites

This is why I felt I needed to post this, After reading all the posts Marcum vs Vexilar I was beginning to think I made a terrible decision last year when I bought the fl-18. I mean I was thinking I needed psychiatric help confused.gif

As I stated before the tech said nothing was wrong with mine but felt obliged to make me happy. One other note, He gave me a used but free mag cover grin.gif

Share this post


Link to post
Share on other sites

Just wondering how old was your fl-18? I had a similair experience with strikemaster, i called and they said what would you rather have us service it or would you like a new one. Good People. smile.gif

Share this post


Link to post
Share on other sites

I was going to make a new post, but this seems pretty much on the customer service topic.

I bought an Aqua-Vu Scout 2 last week. After using it once, it would not take a charge. I took the back off and hooked up my vex charger to it and it charged fine.

Anyway, I called the customer service and on the second ring I got a real live person. She promptly put a new charger for me in the mail, without a ton of questions. The only thing she was worried about was my battery and they said they would send me another one if I have any other problems.

Outstanding customer service.

Share this post


Link to post
Share on other sites

I know quite a few folks at Aqua Vu as well as Vexilar, and I can tell you that there are great people working there.

There's nothing wrong with any purchase you make, as long as the product is good, and if it's not, the people who made it are willing to help make it right!

Share this post


Link to post
Share on other sites

it is nice to know these things since i just bought an 18, hope i dont have any problems.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  

  • Your Responses - Share & Have Fun :)

    • Hmmm.  My cheapest camera is a Wildgame Innovations unit but I haven’t been a great fan of it.  It’s not the NANO version but though, just a cheap one I picked up in a small shop during a hunt cuz I felt I NEEDED one right then.   I do like my old Moultrie and am looking at the M50i as a much updated version of it.   Still comparing their line up.  If I just bought now, that’s what I’d go with.   That WGI 360 sounds like something I have to check out!
    • I have been a Wild Game Innovations fan for most of my time using cams.  I really really like the NANO version they put out.  Compact, only take 4 AA batteries, great battery life and the pictures have been very good quality.  That being said, last year I won a Moultrie Game Spy 2 at a company party and have been very impressed with it.  Same as the Nano, takes only 4 batteries and pictures are very good as well.  These two cameras are now my "go to" and I won't be needing to spend  100's on other cameras when these work great.  The one camera that I am thinking about getting though is the WGI 360 degree camera.  Supposed to be able to take pictures 360 degrees so you don't miss anything moving behind where a normal camera can't detect them.
    • yeah the last couple years have been rather tough for me, but all is good and I can't wait to get back into the stand.  Are you still working the Deployed Soldier/Disabled Soldier hunt at Ripley?  We stopped going as it was just too early in the season and weather was always so darn warm.  Wish they would have held it right prior to the "big" hunts at the end of the month.  Always a good time though.    You'll hear more from me in the time to come and look forward to hearing all your reports of the big one!!!
    • Good yo hear from you again!  Hope your search for property goes well and your time in stand is fruitful.
    • Nice pics jbell! That is a nice yellow garden spider you got there.
    • I had a nice size garden spider on my garage door. It stayed there about 3 weeks. Had a mate who I assume did his business and met his doom. I finally needed to open the door so I safely caught it and let it go in the woods near our house.  Her body is about an inch long. Probably about 3 inches total.       
    • 😄i have several "pet" spiders around the deck and garage. sometimes when i'm bored i swat flies with the swatter and feed them!!!!!!
    • its wierd, my cukes the stems from the ground out look like they were died and dried out but the ends were green, plenty of flowers and producing.quite frankly, i got 2 medium size boxed of cukes in the frig i need to use or give away. i know this isnt right to say, i'm getting cucumbered out.   same with the peppers, i had to look thru a jungle to find them most of the summer as the cukes exploded and basiclly covered them. i have enough peppers for what i need, froze some for chili, and have eaten my share. and again there were no small ones coming in to keep them in the ground to make it till first frost.   my tomatoes, the ones i may be pulling soon are running out of tomatoes worth while . 
    • That's too bad, did your garden get dried out at some point? You had a pretty good start to the season and had a jump on my garden.
×