Not too long ago I wrote a post about a Super Topraider that was giving me problems. I didn't get any advice on how to fix it, so I decided to contact the company to request a replacement lure (the store where I bought it was out and was unable to order more). Long story short- I ended up getting an e-mail from the president of the company explaining he was very sorry I had a bum product and that he'd like to "take good care of me" to get my business in the future. I am extremely satisfied with the customer service I received and would recommend to anyone their products based on how incredibly well I was treated. Way to go Bucher Tackle Co. Scoot
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Scoot
Not too long ago I wrote a post about a Super Topraider that was giving me problems. I didn't get any advice on how to fix it, so I decided to contact the company to request a replacement lure (the store where I bought it was out and was unable to order more).
Long story short- I ended up getting an e-mail from the president of the company explaining he was very sorry I had a bum product and that he'd like to "take good care of me" to get my business in the future. I am extremely satisfied with the customer service I received and would recommend to anyone their products based on how incredibly well I was treated.
Way to go Bucher Tackle Co.
Scoot
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