Northland rod problem

[portageman]

Bought a team northland rod at the end of last year. I have used it twice. Pulled it out of the bag (and ot of the rod slick) and the tip was broke. Of course i dont have my reciept - i bought it last year. Anybody else have trouble? How is northland to work with? Think they will replace it?

[portageman]

FYI- northland has very good customer service.

[Anthony Anania]

my team northland ultra light rod is my favorite panfish rod.

But as far as if they would replace a rod that you bought last year, I have no idea. It probably got smashed in something, therefore not really a defective rod. up to you whether you wanna try getting a new one or not.

[portageman]

They are replacing it for me. I suppose it could have gotten smashed, but it was in the jrs padded rod case inside a padded rod bag. Good folks up there in bemidiji. Good product. Good service.