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Magellan GPS 300 Info

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I've had this thing for many years and I've always had trouble getting sattelite signals. I've tried bringing it to the field with me for an unobstructed view of the sky, still no luck. Changed the batteries in it still no luck. I'm running out of options. I hate to call Magellan and sit on hold for two hours while I am transferred fifty times to someone who has no idea what to do haha. Any help would be great. Thanks

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